Micromax Mobiles — Defective product and irresponsible service center

Address:New Delhi, Delhi
Website:amazon

I had purchased micromax canvas knight in November 14 through Amazon .After 4-5 months it has problem in charging, i have tried with many charger but it has problem in its jack (charging pin). I have given it in micromax service center patel nagar . After two days of service it has same problem . I have all my contacts in my phone due to which I am suffering with lots of problem . Kindly submit my complaint against micromax company and its service center for defected mobile piece and unsatisfied service as i have already registered complaint in micromax consumer care but till date i have not received any response from them and i want to return it back or exchange it with new set., You are requested for needful urgently . Following are the details of my purchase Amazon.in Download Amazon.in App and Win | Your Account | Amazon.in Order Confirmation Order #[protected] Hello ruchi garg, Thank you for your order. This e-mail confirms that your order has been received by us. If we are not able to process your payment, we will save your order and send you an e-mail with an option to retry payment. If you would like to view the status of your order or make any changes to it, please visit Your Orders on Amazon.in. Your estimated delivery date is: Monday, November 17, 2014 - Wednesday, November 19, 2014 Your shipping speed: 4-6 Business Days (FREE Delivery). Your Orders Your order will be sent to: Dr Ruchi Garg, Duty Officer Room no 12 control room Deptt of Hospital Adminstration AIIMS Ansari Nagar New Delhi, Delhi 110029 India Order Details Order #[protected] Placed on Tuesday, November 11, 2014 Micromax Canvas Knight A350 (Black-Gold) Electronics Sold by Cloudtail Facebook Twitter Pinterest Rs.13, 500.00 Item Subtotal: Rs.13, 500.00 Shipping & Handling: Rs.0.00 Total Before Tax: Rs.13, 500.00 Estimated Tax: Rs.0.00 Order Total: Rs.13, 500.00
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from last 1 month i am trying to contact its customer care number, they just put the phone on hold and did not respond
This company (micromax) its products should be banned in India

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