[Resolved]  Micromax — Poor response from Micromax Service center

Address:Salem, Tamil Nadu

I had got a Micromax Bolt A089 handset with software related issues from Snapdeal. It seems they cant give replacement beyond 7 days. They diverted me to Micromax service center which is the worst place which i have ever seen. I got this mobile before 1 & half months & last 1 month the mobile is in Micromax service center, Salem Tamilnadu. They are not at all giving proper response. They said i will get back my mobile in a week or 10 days. Its still with them & if i ask Micromax customer care or visit this service center after waiting for enormous time they give a standard reply that as soon as we get your mobile ready we will immediately call you. It has been almost a month since i gave the mobile for service. Now i m afraid will i ever get my mobile back. I m stunned to see the happenings in our Indian Markets. Is this one of the method of looting people ? What should i do now ?
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Comments

Hi Mukesh,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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