[Resolved]  Micromax — regarding irresponsible behaviour of micromax service center

I had buy Micro max CANVAS HD A116 I (canvas 2) on 30st January 2014 and I have face some charging port issue under warranty period, that is on September 2014 and I have submit my handset for repair in the SATGURU COMMUNICATION MICROMAX service center situated at SEC-27 NEAR VINAYAK HOSPITAL, UTTAR PRADESH, and they have given the assurance that your handset will return to you within 7 days. But after 7 days they have told me that it will take time, how much we don't know and you can talk to the customer care. Then I had make a call to the customer care and they again given me the assurance that you get your handset within 20 days, after 20 days they have told that it will take another 20 days, and after more 20 days they are telling that wait for another 25 days. My job sheet no.N[protected]

I have given a canvas phone model no Micro max CANVAS HD A116 I (canvas 2) in repair warranty period. The IMEI / ESN no are: [protected]. I gave for repair in but still it is not repaired and returned me other set canvas phone model no Micro max CANVAS HD A116 I (canvas 2) with IMEI No-[protected] and when going to star still this is not start and found this is mother board is damage in internal circuit after this I am going for returned to service center they deny for taking and deny for giving my original hand set. I enquired with them and they replied that they spare parts yet to come. It's already 65 days over. I have a good faith in MICROMAX. For this only I have purchased this model. If any delay for the spare parts kindly exchange and give me a other good model as early as possible. Thanking...
Thank you very much in advance
please do the needful

THANKS & REGARDS
POOJA MISHRA

MOB-[protected]

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please resolve this isssue