Micromax — Regarding Micromax customer poor service | |||
Dear Sir/Madam, I would like to bring to your notice the worst experience i had with the service center here in VELACHERY, Chennai. I bought a brand new Micromax A190 today @ mobile store and when i tried to charge it, it was not charging . So I was redirected to the Micromax service center by mobile store . The lady in the reception was very rude and treated me as if i am a beggar. After waiting for long time, i asked them how long it will take, the staff's in the service center started shouting at me and one guy by name "Harish" behaved in a very rude manner. I never expected such a worst behavior from customer care people who are supposed to be friendly and polite based on my experience with other dealers like Apple, Samsung. Also i noticed other customers are also facing same with that particular service center . I hope there will be stern action so that these things wont happen in future Was this information helpful? | |||
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Micromax Informatics customer support has been notified about the posted complaint. | |||
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com.
Please share the name, address and contact details of the authorized service center, so we can assist you with the same.
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Team Micromax