Micromax — Service center not entertaining

Address:

Indore, Madhya Pradesh

Respectfully, I wish to state that my name is riya richard shawel from indore. i purchased mobile micromax A075 on 15 august 2014 by teleshoping .Its in warranty. My IMEI no. [protected]. I am having prob. in my cell from 1 month after purchasing it so i usually go to autharised service center and they updates its software but from last month I am facing to much problem like loss o[censored]ser data and application, display touch screen not working and no charging. So i registered complaint regarding this in homeshop18 . my complaint no. is 85282337. They suggested me to submmit my mobile on autharise service center i.e m/s AKHIL traders G1 yashwant plaza opposite railway indore, madhya pradesh, pin code 452001. I submited my mobile on 21 july 2015. they gave me my jobsheet no. N[protected]. But service center is not entertaining . I mean they still did not provided any solution of this.when i called them after 8 days of submitting my mobile in service center, they dont even pick customer calls many times. then i called them again they said this defect is found your mobile and its sent to company for servicing.on 8 august 2015 i went to check mobile status at that time I found its not even touched its there only with no resolution kept in a corner of shelf. So due to this unfortunately, i have to register complaint in National Consumer Court Forum. As a helping hand they gave me reference no. i.e 615937. So i will be highly obliged if you provide me solution of my problem as soon as possible. Thanking You