[Resolved]  Micromax Tv — Micromax led tv

Address:504201
Website:Micromax

I bought 32b8100mhd tv on snapdeal, for the installation purpose micromax executive came my house and open that product while power starting that product is damaged picture/video scratches are their he is prepared call sheet and went out, but i didn't get any response, i also mailed to micromax (Ce. [protected]@micromaxinfo.com & [protected]@micromaxinfo.com) with he is given call sheet screen shot.
I have been complain-ting about product damage but they didn't give proper response.
1. Micromax complaint no: an[protected] : 10/05/16 -6:29pm — complaint about damage.
2. Micromax complaint no: an[protected] : 14/05/16 -10:05pm — complaint about damage.

I had called many times in single day and i was conference with their two authorized executives with customer service center executive -[protected]
(He is told authorized person is micromax owner, please talk with him, they given authorized service person, what is this?),
But i didn't get replacement of that product.

Tv delivered date 26/04/2016
Installation purpose executive came on: 10/05/2016
I connected to micromax for complaint on: 10/05/2016, 14, 16, 17, 19/05/2016.
+5 photos
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Aug 6, 2021
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Dear Vgsreddy

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal
Hi,

Sorry to hear about your experience. Please share your concern at http://miservice.micromaxinfo.com/

Regards,
Team Micromax
Dear Vgsreddy,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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