[Resolved]  Micromax — WARRANTY CLAIM

Address:

Ranchi, Jharkhand

MAI AKASH KUMAR MAINE 2013 ME MICROMAX NAAM KI COMPANY KA TAB DEKHA THA. USME COMPANY NE KHA THA KI YE TAB STUDENDT KO DHAYAN ME RAKH KAR BANAYA GAYA HAI. JISME EDUCATION KE PROGRAM HAI ISS LIYE ISKA NAAM FUNBOOK RAKHA GAYA HAI AUR ISME 3G DONGLE SUPPORT KARTA HAI JISKE MADAT SE INTERNET CHALA SAKTE HAI.MUJHE YEH TAB PASAND AYA AUR MAINE 26/07/2013 KO EEK MOBILE SHOP SE KHARIDA.USS MOBILE SHOP KA NAAM SUPERFONE STORE HAI AUR USKA ADDRESS HAI OPP. DAILY MARKET THANA, MAIN ROAD, RANCHI.TAB KHARIDTE HI 9th DAY MUJHE 2 PROBLEM FACE HUA I. TAB KA SOFTWARE HANG KARNE LAGA II. TAB ME TATA PHOTON KE ALAWA KOI DONGLE SUPPORT NAHI KARTA MAI APNI PARESHANI LEKAR LALPUR SERVICE CENTER GAYA JISKA NAAM M/S CARE JONE HAI WAHA PE UNHONE KHA KI AAP BILL KA XEROX DIYIYE AUR JMA KAR DIJIYE MAINE UNHE DEE DIYA .UNHONE MERA JOBSHEET MANUALLY BANAYA.EEK WEEK KE BAAD MUJHE MERA TAB MILA USME III. SOFTWARE PROBLEM SOLVE HO GAYA IV. DONGLE SUPPORT THIK NAHI HUA MAINE UNSE PUCHA ISS BARE TO UNHONE KHA KI YE PROBLEM SOLVE NAHI HO SAKTA KYOKI ISSME KEWAL TATA PHOTON HI SUPPORT KARTA HAI JABKI COMPANY KE KE CARD (TAB KE BOX) ME YAH UNKE WEBSITE ME ISS BAAT KA JIKR NAHI HUA HAI. USKE 10TH -12TH DIN KE ANDAR TAB KA SCREEN KA COLOUR GAYAB HO JATA THA. MAIN LALPUR SERVICE CENTER GAYA TO UNHONE MUJHE PHIR SE MANUALLY JOBSHEET BANA KAR DIYA .USKE BAAD WO MUJHE MERA TAB BANA KAR DETE AUR MERA TAB KA SCREEN COLOUR NEXT DAY PHIR SE GAYAB HO JATA .YE PRAKIRIYA 4 BAAR CHALI .PHIR UNHONE MERA TAB BANA KAR DIYA .USKE BAAD 10TH-12TH DIN KE BAAD MERA TAB ME CHARGING AUR HARDWARE KA PROBLEM HO GAYA.ISS BICH MAI APNE GHAR KHUNTI SE RANCHI AATA THA.TO MAINE 09/09/2013 KO JAMA KIYA TO UNHONE MUJHE MANUALLY JOBSHEET BANAYA.PHIR UNHONE 3 DIN DIN BAAD MUJHE KHA KI AAP APNE BILL ME STICKER LAGA KE DIJIYE JO KI AAPKE TAB KE BOX ME HAI AUR USKA EEK XEROX DIJIYE MAINE DE DIYA.PHIR MAI UNKE NUMBER PE PHONE KARTA PAR WO JALDI PHONE V NAHI UTHTE THE.SOMEHOW UNSE BAAT HUI TO UNHONE KHA KI HAMARE PAAS APKA TAB NAHI HAI .UNHONE KHA KI HAMNE EEK ONLINE JOBSHEET BANA KAR USSE DELHI SEND KAR DIYA.TO MAINE PUCHA KAAB MAILEGA TO UNHONE KHA NAHI PTA KAAB MILEGA PHIR UNHONE EEK NUMBER DIYA INDERJEET-[protected] AUR KHA UNSE BAAT KIJIYE UNSE CONTACT KIYA TO UNHONE KHA KI AAPKO EKK NUMBER DETA HU USE AAP BATAYEGA JAAB V AAPKO JANKARI CHAHIYE MUJHE UNHONE EEK JOBSHEET NUMBER BATAYA E[protected] .ISS CHALTE MAI BHUT PARESHAN RAHA KHUNTI SE RANCHI PTA NAHI KITNE BAAR AANA PARA.KAI BAAR PHONE KIYA PAAR KOI FAIDA NAHI HUA COMPANY KO COMPLAIN KARNE KE LIYE UNKE CUSTOMER CARE PAR CALL KARTA [protected] PAR WO LAGTA HI NAHI THA *CUSTOMER CARE NUMBER PROBLEM-[protected] YE NUMBER SERVICE CENTER ME VI HAI TAB KE BOX ME V HAI AUR USKE WEBSITE ME V PAR YE NUMBER GALAT HAI AUR YE INVALID BATATA HAI PHIR PTA NAHI KITNA BAAR RANCHI AANA PARA JAHA SE TAB KHARIDA THA UNSE SAMPARK KIYA AUR FACEBOOK PAR MESSAGE KIYA .AUR TAB JAA KAR 11/10/2013 KO MSG AYA KI AAPKA TAB BAN GAYA HAI . AUR TAB MUJHE MERA TAB MILA UNHONE BADAL KAR DIYA THA. PHIR USKE BAAD USKA SOFTWARE HANG HO JATA TO SERVICE CENTER GAYA 6. SOFTWARE HANG HONA BAAR BAAR MATLAB COMPANY KA SOFTWARE BHUT WEEK HAI PHIR USKE BAAD TAB KA POWER OFF HO JATA THA AUR WO BHUT HEAT HO JATA THA 7.POWER OFF HO JATA THA AUR HEAT V BHUT HO JATA THA .ITNA PROBLEM HUA KI MENTALLY TOR PAR MUJHE AUR MERA STUDY PAR BHUT NEGATIVE EFFECT HUA. DEPRESS HO KAR KHA KI MAI LEGALLY KARIWAHI KARUNGA TO UNHONE MUJHSE DETAIL MANGA TO MAINE ISSKI COMPLAIN COMPANY KO KI PAAR KOI REPLY NAHI AAYA .03/12/2013 KE BAAD MAINE MAINE DETAIL V DIYA YE BAAT 05/12/2013 KI HAI FACEBOOK PAR.TAB UNHONE KHA KI APSE JALDI CONNECT HOGA ISS PROBLEM PAR MAGAR AAJ TAK KOI CONNECT NAHI HUA.PHIR EEK NUMBER MILA DELHI OFFICE KA USPE CALL KAR KE MAINE COMPLAIN REGISTERED KARAYA WO COMPLAIN NUMBER HAI [protected] UNHONE KHA KI AAPKO EEK WEEK ME MIL JAYEGA PAR NAHI MILA PHIR MAINE FACEBOOK PAR MESSAGE KIYA COMPANY KO 18/12/2013 PAAR AAJ TAK KOI REPLY NAHI AAYA.HAAR BAAR SERVICE CENTER WALE 1 MONTH KE LIYE JAMA KAR LETE THE.EEK DIN EEK SERVICE CENTER PAR EEK AADMI HUNGAMA KAR RAHA THA KI USKA PHONE 2 MONTH SE JAMA HAI TO UNHONE TURANT USSE NAYA DIYA AUR 2 MONTH KA EXTEND WARRANTY DIYA .TO MAINE V SERVICE CENTER WALE KO BOLA TO UNHONE MUJHE 25 DIN KA EXTENTION DIYA 8.MUJHE JO EXTENTION DIYA 25 DAY KA AASAL ME MUJHE 01MONTH 02 DAYS KA MILNA CHAHYE THA .PAAR SERVICE CENTER WALO NE LAPARWAHI KI AUR AUR EEK WEEK LATE SE ONLINE KIYA JISKE WAJAH SE MERA TAB ME LCD KA PROBLEM HONE PAR V MAI SERVICE LENE SE WANCHIT HO GAYA .AUR JAAB MAINE PROOF KE TTOR PAR APNA MANUAL JOBSHEET DIKHAYA TO UNHONE MUJHE AAPMANIT KIYA YEH BOL KAR KI IINSANIYAT KE NATE TUMHARA TAB JAMA LIYE THE USS DIN.USS SERVICE INCHARGE KA NAAM NAFFIS HAI. 9. AAPMANIT KIYA YEH BOL KAR KI IINSANIYAT KE NATE TUMHARA TAB JAMA LIYE THE USS DIN MANUAL BANA KAR AUR JAAB AAGE V JAAMA RAHNE KA EXTENTION MANGA TO BOLA NAHI DENGE JAA KAR COMPANY KO BOLO MAINE COMPANY KO PHELE MAIL V KIYA THA TO UNHONE KHA AAPKO EXTENTION MIL JAYEGA AAP AAPNA BILL SEND KIJIYE TO MAINE SEND KAR DIYA.PHIR UNHONE KHA KI AAP APNA JOBSHEET SEND KIJIYE TO MAINE WO V KIYA PHIR UNHONE KHA KI AAP APNA ADDRESS SHARE KIJIYE MAINE WO V KIYA 9.ADDRESS- AKASH KUMAR, MELA TAND, KUMHAR TOLI, , KHUNTI RANCHI JHARKHAND-835210 JAAB MAINE YE ADDRESS SEND KIYA TO UNHONE KHA KOI AUR ADDRESS DIJIYE YAHA COURIER FACILITY NAHI HAI JABKI COMPANY KI YE BAAT GALAT HAI KHUNTI ME COURIER FACILITY AVIALABLE HAI.PHIR MAINE COMPANY WALO SE EEK AUR EMAIL ADDRESS MANGA WO EMAIL ADDRESS HAI SERVICE.[protected]@MICROMAXINFO.COM USME V SEND KIYA BUT NO REPLY YET. 10.MUJHE COMPANY WALE DILASA HI DETE HI RAHE KI MIL JAYEGA EXTENTION .AUR HAMESA TAB 1-2 DIN BOL KAR 1 MONTH RAKH LETE THEAUR YE SAAB MAIL MAINE WARRANTY RAHTE KIYA PAAR COMPANY NE MUJHSE DHOKADHARI KIYA WARRANTY EXTENTION KO LEKARAUR BAAR BAAR TAB KHARAB HONE KE KARAN MAI MAI BHUT MENTALLY TENSE RAHTA THA AND ECONOMICALLY V KAVI LOSS HUA AUR ISSKE KARAN MERA STUDY ME KAFI NEGATIVE EFFECT PARA 11.FROD KIYA- WARRANTY EXTENTION KO LEKAR, CHEAP QUALITY KA SET, POOR SERVICE CENTER, MENTALLY HARASHED, ECONOMICALLY DAMAGE, TIME WAISTING, EFFECT IN STUDY USKE BAAD V KAI BAAR KHARAB HOTA RAHA .HAAL KI HI BAAT HAI USKA TOUCH PROBLEM THA.UNHONE MUJHE BANA KAR DIYA PAR 1 WEEK BAAD PHIR KHARAB HO GAYA. AUR 2 NO BAAR 20-20 DIN RAKHTE THE MERE TAB KO USKE BAAD USKA SCREEN KHARAB HO GAYA.AUR UNHONE WARRANTY CORRECT NAHI KIYA JISKE CHALTE ERA TAB REPAIR NAHI HUA MAINE KHA MERE PASS DOCUMENT HAI TO UNHONE KHA KI NAHI DENGE JO KARNA HAI KARO.MAINE SANJAY JHA SE BAAT KI UNHONE V DENE SE MANA KAR DIYA JAAB MAINE CONSUMER COURT JANE KI BAAT KAHI TI UNHONE MUJHE KHA KI KUCH NAHI KAR PAOGE HAMARA ADVOCATE HAI. MUJHE SERVICE CENTER WALE BAAR BAAR BOLTE HAI CASE HAAR JAOGE BUT MUJHE INDIAN CONSTITUTION PAAR PURA FAITH HAI 12. TOUCHPAD ME BAAR BAAR PROBLEM USKE KUCH DIN BAAD SCREEN PROBLEM AND WARRANTY EXTEND KO LEKAR SANJAY JHA KA EGO BHARA ANSWER SERVICE CENTER WALO KI KOSIS MIND DIVERT KAR KE CASE RAFA DAFA KARNE KI KOSIS COMPANY APNE SERVICE CENTER PAR AUR WEBSITE AUR TAMAM INFORMATION WALI JAGAH PAR GALAT NUMBER [protected] DEKAR JALSAJI KAR RAHI HAI MAINE YE TAAB YE SOCH KAR LIYA THA KI YE MERE LIYE FAIDA SABIT HOGA PAAR YE MERI LIFE KI SABSE BARI BHUL BAN JAYEGI AAB COMPANY NE KHA HAI MAIL PE KI APKO HUM COURIER KAR CHUKE HAI JO KI JHOT HAI MUJHE KOI COURIER NAHI MILA AUR AGAR MILA TO WARRANTY KYO NAHI DETE COMPANY ISSE PHELE MAIL PE BOL CHUKI HAI KI MERE AREA ME COURIER FACILITY NAHI HAI JAB KI YE V JHUT HAI AUR INN SAB KA MESSAGE MERE PASS ON RECORD HAI EEK BAAT TO CLEAR HAI KI COMPANY BAAR BAAR JHUT BOL RAHI HAI AUR JHUT WAHI BOLTE HAI JO GALAT HOTE HAI AND MERE PASS PROOF HAI AGAR MICRO0MAX JAISI COMPANY KO NAHI ROKA GAYA TO YE AUR V CUSTOMER KO AISE HI KARTE RAHEGI MICROMAX KE SERVICE CENTER AUR CUSTOMER CARE KE BARE ME COMPLAIN INTERNET KE BLOGS ME V BHARE PARE HAI .MAI YE CASE ISS LIYE V KAR RAHA HU KYOKI JO MERE SATH HUA HAI WO AUR KISI KE SATH NA HO