[Resolved]  Micromax — Worst Customer Service - Previous Complaint Not Resolved

Address:

Kanyakumari, Tamil Nadu

I am So unhappy with micromax CUSTOMER Service . My Previous complaint have not been resolved. Here is the link for my previous complaint. https://www.consumercomplaints.inmicromax-part-of-my-mobiles-board-is-missing-after-service-c930158 .. gurudharsan on Aug 24, 2014 I STILL GOT THE ORIGINAL JOBSHEET FROM THE AUTHORISED SERVICE CENTRE M/S ABU COMMUNICATION WHERE I GET MY MOBILE REPAIRED. I DIDN’T RETURNED IT FOR MY SAFETY. Distance between my Home ( Marthandam) and Micromax Service centre (m/s abu communication – tirunelveli )is 150km. I have travelled for 6 times which costed me about 2500 just for travelling. I Need my problem to be resolved. I can Courier my Mobile with the full pack and the BILL (with etc Back panel and HD Screen guard I purchased for etc use) The Below is the email conservation between me and micromax customer care. With Date.. to micromaxmobile. Aug 29 1. Contact Number : [protected] 2. Your Location : marthandam 3. Service center address : m/s abu communication, Madurai Road, Tirunelveli Junction, Near Hotel Aryaas, Tirunelveli-627001 4. Device Model : A117 My mob is now in Nagercoil Service centre Job sheet no : s[protected], They were saying thet they cant get the missing part to repair . Nagercoil service centre address ; M/S Sri mobiles, 45/2 Balmore Road, Prakash Lodge Building, Opp Muncipal office, Nageroil - 629001 Complaint Link : https://www.consumercomplaints.inmicromax-part-of-my-mobiles-board-is-missing-after-service-c930158 to me . Aug 29 Hi, We have forwarded your concern to the team. Someone will connect with you soon regarding the same. Regards, Team Micromax to Admin . Sep 3 Hi, As per the update shared by your micromax team, I have collected the device from the respective service center. What else do I have to do to get my mobile repaired.. to Admin . Sep 6 As per your message none of your micromax team have contacted me about the issue.. Do I have to file another complaint.. to Admin . Sep 7 I still got the ORIGINAL JOB SHEET from m/s abu communication Tirunelveli. I Havent returned it for my security. They made my 13500 rs mobile an unwanted stuff. I have just used it for a week. You can check my IMEI for reference IMEI : [protected], [protected] Job sheet no :s[protected].. I need an effective result. I do have hope in your company.Please forward it your executives. A Small advice as your star customer : Make service centres on your Own to make your mobile more popular and secure. I ordered for doodle 3 from snapdeal as i got a low quality karbonn mobile now.. Thanks in advance.. S.Gurudharsan to me . Sep 9 Hi, We request you to resubmit the device to the authorized service center. Regards, Team Micromax to Admin . Sep 9 What do I have to say to them.. Is there any message that I have to forward to your service centre .. ( They said before that can't get the part for replacement. ) Thanks in advance... to Admin . Sep 13 Hi I asked A Question before.: What message do I have to forward to your service centre regarding my mobiles service. ( They said before that they can't get the Mobile PART for replacement. ) Else - Do you have any pickup and drop service For mobile service. Or I can quorier my mobile to your head office. I need a positive reply..