[Resolved]  Microsoft — He Has refused to replace my handset

Address:

Patna, Bihar

Dear Sir/Madam, I have purchased a handset Microsoft Lumia 535 from online shopping site The Mobile Store my Purchase Order No.12225904 and Invoice No.12300/39052 Dated 10.12.2014 and I have received this handset on 13.12.2014. I have only use only 5 days the mobile automatically off. I have complain to The Mobile Store to replaced my mobile but he has refused to replaced and told me to go to Nokia Services Centre for repair. I have submitted my mobile to Nokia Services Centre on 19.12.14, but till date he has not repair my mobile. I requested to you sir/madam please replaced my mobile by Microsoft or The Mobile Store because mobile has created problem within 5 days even i purchase mobile by any shop he has replaced in a minutes as Deo handset.