Mini Wall Mart — walmart and flipkart selling second hand devices

Mini Wall Mart — walmart and flipkart selling second hand devices

G GenuineRichCustomer from New Delhi, Delhi

Recently i purchased blackberry evolve in rs. 16, 990 and flipkart initially send damaged product. When i raise the replacement request then they again sent the defective product in which network gets reset after every 30-60 minutes and always gets reset during talking with others due to which call gets disconnected. While their is very good coverage of airtel network in my area and never face such problem before buying this device. Now flipkart is denying for replacement and refund both. Which means they have accepted that they are selling second hand mobile devices. They sent a third party technician from "jeeves" and during discussion with that technician, i became to know that they are the third party who took the product from flipkart, repair these product and then sent back to flipkart. And flipkart sell these products online by saying that it's a new product. When i raised my complaint with wallmart then flipkart executive called and threatened me to not send ay email to wallmart and later on i received an email from wallmart in which they were complaining that my email addresses has been blocked by flipkart server so that my complaint emails can not reach to wallmart executives. So, beware before buying any product from flipkart. I will suggest, never purchase product from flipkart or you will loose your money only. Total wastage of money. Flipkart and wallmart looted mine rs. 16, 990 and used vulgar, abusive language when i asked for refund. Listen the video, the technician is clearly saying, whatever product does come from flipkart, they do the service of these product including mobiles. +1 photos +1 videos Was this information helpful? No (0) Yes (0)
Mini Wall Mart customer support has been notified about the posted complaint. Mar 12, 2019 Updated by GenuineRichCustomer Dear Shivaraj, Sachin, Barkathulla, Raghavendra, Karthik Prakash, Harish A, Madhuri R, Manohar Lal, Neeraj Suryavanshi, Ashwini K, Bikram Kumar, BRIJESH KUMAR, and Wallmart Executive Escalation Team, Today I received the call from [protected] claiming his name Mr. Prateek, the Senior Executive Head (As I am aware the Head of Flipkart is Sachin Bansal & Binny Bansal) of Flipkart. Rather than helping me for refund/replacement of product, he was keep harassing me during call by asking several question about technician, about Mr. Barkathulla and about several names and was complaining that I have not sent any reply of email sent by Mr. Barkathulla on 06-March-2019 while I have replied all emails till the date I received from Flipkart. As per the Flipkart Executive Head, blame of doing offence for not replying the email sent by Mr. Barkathulla on 06-March-2019 and was keep interrogating me for the same to do my continuous mental harassment, mental torture and financial harassment by giving fake excuses, fake references, fake discussions to loot my money by selling second hand mobile device. While there is not any email sent by Mr. Barkathulla on 06-March-2019. He himself cleared his intention of calling me which is nothing but only to do my mental harassment, mental torture and financial harassment. The Flipkart company and all above mentioned name has breach my trust and is involved in mutual conspiracy of money fraud by selling me defective device and rather than providing the replacement with good device or refund these all accused are keep torturing and harassing me over calls and emails and keep rejecting my replacement and refund request just after discussion with them by giving the excuse of that seller has rejected the refund. While your technician had already given in written that the mobile device is defective yet you are keep denying for refund which cleared your intention of conspiracy of looting my money. As you have failed to provide the replacement of good mobile device rather than that you are keep sending used defective mobile devices. As you have breach my trust multiple times, as you have done mutual conspiracy multiple times since I was in Pune, India till the date. As you are intentionally and knowingly keep rejecting my replacement request by giving the excuse of seller while in reality these are being rejected by you. As you are intentionally and knowingly keep rejecting my refund request. As, several times, I have sent complaint to WallMart Executive yet my complaint is still not resolved which clearly shows WallMart involvement along with Flipkart in fraudulent activity to loot Indian customer’s money. And as you have also failed to provide the refund, I am unable to beer your continuous mental harassment, mental torture and financial harassment since 23-February-2019 to till date which is more than 15 days. I did a big mistake by purchasing the mobile device online and specially after repeatedly money fraud by Flipkart and got victim of online money fraud by Flipkart Senior Head executives, Hence I am here can’t keep continuously waiting for your decision while you are keep doing my mental harassment, mental torture and financial harassment, And also again and again you are keep asking to approach the Legal or via Consumer Court to get justice which clearly shown your intention. Hence I can’t wait any long by keep wasting my time and also as I will be out of city. Because you are again and again sending the defective, used mobiles to loot my money, If you have not refunded my money by 18-March-2019 then I am bound to proceed legally for cheating me, breaching customer trust, conspiracy of money fraud, customer privacy breach by revealing my details with unknown several persons/parties, posting customer email over google groups knowingly to make them public. I am here again requesting you to kindly refund my money asap as you got failed to provide the replacement with in time and sent defective, faulty device multiple times. And all Indians, Beware if you are getting any call from Flipkart from someone having name mentioned above then you should disconnect the call at once or else you will be wasting your time as these Flipkart Head Executives do enjoy in doing time-pass by calling customer and giving fake excuses.
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