[Resolved]  Miracas International — Paid amount but not delivered

Address:411013

I ORDERED ONE BLAZER ON 27TH DECEMBER 2016, I PAID 1861 ONLINE ALSO, AND TILL TODAY I DID NOT GET ANY ANSWER, AFTER TRACKING ORDER ITS SHOWING
Delayed due to uncontrolled circumstances. Your order is pending with Indian Customs at the Delhi International Airport. We are in the process of clearing the shipment on your behalf. This can take 2-5 working days depending on various parameters. Please note that there is no additional cost as customs clearance is a free service provided by Miracas International
Please take a complained and do some things for all customer, ever there customer care number is showing always busy,
MY ORDER NUMBER IS : ORDER #57486
PRODUCT DESCRIPTION : Stylish Slim Fit Warm Front Buttoned Jacket
Amount paid : Rs. 1861

Please take serous decision and refund my amount or clear my product to me,
its a humble request to you please resister complain against them,
My contact number is : [protected]
Emai id : [protected]@gmail.com
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Jan 20, 2017
Complaint marked as Resolved 
I got the product anyhow .. so quality is good, but there is a some size problem i ordered XL Size but product is came with L Size.. i cannot return because i already got many problems to get.. if i returned means i do not know what they will do... kk thanks to everyone and miracas team also
Miracas International customer support has been notified about the posted complaint.
Jan 16, 2017
Updated by Vijay Singh Khangarot
They called me and asking to wait 2 to 3 months for product ... Either provide me another account number not mine any other relatives account number.. i said i do not have . they said we can refund your amount in axis bank or icici bank or hdfc bank only. but i do not have any account in this selected bank, then they said forget your amount, after then i given my friend bank account number with ifsc code... but they are talking like a ####.. they are blaming to me only, they said this is not company problem its a custom department of delhi problem, then why they took order without confirmation from delhi custom officers, i have read many reviews of customer the same thing happening with them also .. some of them waited 6 to 7 months for products but still they are telling in product is in delhi custom..
Complaint comments 

Comments

Product shows in your website that it's already shipped. But I didn't get the product till yet and tracking mail also.
Could you please solve the issue as soon as possible. Or send me mail on my email
I canceled my order number 43016 Please create voucher.To order this product, I have to pay my voucher was used, you request that please create same amount second voucher.

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    Level-6, Pentagon 2, Magarpatta City, Pune, Maharashtra, India - 411013
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