Mitashi Complaints & Reviews

Product Name: Mitashi MIDE032v18 81cms 32inchs HD ready LED TV (Black)
Dispatch Date: 4th JULY 2016

Product description on Amazon Site included RAM and Internal Storage, but the product contains no such features.
I have tried number of times on Amazon Customer Service but could not get any response.
Recently I have faced issues with the TV set and hence contacted Mitashi Service center's Patil sir, Vikhroli Branch they suggested me to mail on your service center.

but now i have decided to change my tv set as early as possible...
I am not happy with your services and i am frustrated with your responses.

PFA
1- Amazon site Screenshot
2- Invoice

Good evening sir,
Still the problem has not been resolved neither any call has been received nor assist me regarding my trouble. Although the product is in warranty of three years kindly do a needful action and resolve the problem as soon as possible.
The customer care number is [protected] we had a talk that in between 48 hours your problem would be resolved but still no answer.
Day after this incident then i made a call to mitashi customer care number[protected] of jaipur and i had received the answer the same response we will resolve your problem as soon as possible but nothing happen
And after two days cell no (+91 [protected]) one of the person had come from the company and said that your mitashi led tv have a trouble with the card inserted in it so it has to be changed and then after he has not come yet.
I am very thankful to you for the last problem you have resolved it and this website is really doing a great job for the customer who have been facing the problem.

I summited a complaint to mitashi service center delhi branch as well as mumbai brach on 11 sep 2017 after few days engg. Come and told fault in ac internel unit and said its carry for repair. But now 24.10.2017 still its pending. I daily contact to delhi branch manager and he daily promiss today i give your unit but now i am tired. Plz give me my old faulted unit if company not replace this.
My contact no. [protected] delhi

On 10 oct 2017 the led tv which i bought before six months is out of order now. Regarding this led tv i have call customer care [protected] on the same day. After then they have taken the complaint and they had given this complaint no [protected] registered complaint no. Then after two days the person came from the company to check the led tv but we are surprised to got the answer from the person that the somewhat card is not working then i had asked him about what card you are talking about he answered weirdly somekind of card inserted and its not working. Although the led tv is in a warranty period of 3 years. And according to company policy the led tv is in warranty period & it has to be replaced as far as policies concern. So help me out to resolve this problem i am very thankful to you sir.
Regarding documents are being attached below.

Wr had bought a new mitashi mide032v02 hs from metro cash &carry pvt. Ltd on19/08/2017 we have informed them the next day but they said that they will come on next day but they had not attended &once again we had contacted them they said we are on the way &they had not responded yet. The vijayawada centre is not responding well towards the customer services

Dear mitashi service,

We had purchase a mitashi led tv on 18th october 2014 from “metro cash and carry india pvt. Ltd.”

A vertical line occur in the mid of screen, we lodged a complaint in this regard on 10th july 2017 vide complaint ref. No. [protected].

Your engineer mr. Arun dutt (Contact no. [protected]) visited us and checked the tv and advise the panel of tv has to be change and it will take time. After 19 days we checked status on 29th july 2017 with your customer care and surprised, the complaint has been closed due to non-availability of documents (I. E. Invoice & warranty card etc).

I lodged complaint again on 29th july 2017 vide complaint ref. No. [protected] ms pooja attended my phone that time and your engineer mr. Manish (Contact no. [protected]) visited us on 30th july 2017. And advise the same problem. But till this date no action has been taken in this regard.

Also please note we brought this tv with 3 years warranty and warranty will be over on october 18th.

So, we would request you to please look into this and help to resolve the problem.

Invoice and warranty card attached for your ready ref, waiting for your quick response.

Regards
Sanjeev sarin
Add: /417, block-b4, nand nagri, delhi-110093.
Ph. [protected]

I purchased mitashi ac misac15inv20 from flipkart 2 months ago,
It stopped working on 26 aug 2017.
I made a complaint to mitashi head quarter lucknow, today is 10 sept, it is not yet repaired or replaced.
Mitashi guys are very tough to reach also, no body picks up the call.
Especially their service centre in mathura is worse.
The servicing person came and told us that 4 parts have to be replaced in this new ac, but still no action has been taken on this.
I

Mitashi smart ledtv 40inch bought via flipkart with 3years warranty bought on 28.01.2017 failed back light problem on13.06.17 and taken 15days for rectification of led bulbs 2nos. Same problem again on 07.08.17 same problem occurred complaint[protected] to mumbai and chennai centre order placed for replacement till date no replacement no response from company sevice e. Ramesh chengalpattu

Hi team,

I reside in babusa palya, bangalore and i wish to complain against the mitashi washing machine mechanic. I have purchased mitashi washing mahcine thru amanzon. When the installation mechanic called up on wedenesday i. E. 09th august 2017, i had reqested him to instal the washing machine on saturday 12th august 2017. I had to skip my office outing for this installation to happen. When i called the mechanic in the morning he said that installation would happen by 03:00 pm in the afternoon and if he couldn't do the installation, he would arrange someone else to do the installation. I tried to call him couple of times and he never received the call. When i call him around 7:30 pm, he forwards me other mechanic's number. Your echanic has wasted my full day. These people think that they are doing us a favour. This is not professional behaviour.

I have installed the washing machine. I dont need any of your mechanics coming home for installation. As i have installed the washing machine today, the warranty should be applicable with effect from today.

Please find the details below.
Information on the warranty card:[protected], m[protected]
Amazon order number:[protected].
Mechanic name as it appears on true caller: shivu.
Mechanic's phone number: [protected].

Regards,
Vinay k mangalore

This brand is a very poor quality, i need higher management email address of mitashi. My call number is[protected]o0014 and its been 1 month and still not received any response. Your gurgaon location employee pankaj singh is a stupid person dont know how to talk and provide info. This is height, i have purchased home theater and after 2 months that goes dead

Dear,

Please assist

I purchased mitashi led tv 55 inches on[protected]... After 3 months i found something wrong lines and colours in my tv, so i called to ur customer care for information the same issue, but there is no response from customers service end, such a very very poor service of customer care representatives.
Then after i mail to [protected]@mitashi.com... I got respond after 1 week they ask some information about purchase and model, address and numbers. I update the same on next day...
Your technical executive (Himanshu) come at my address to check my tv
He told me ye ur tv in issue and we will replace it within 20 days, he collected docs and click some pic to tv as well...
After i month nobody come to replace tv or not a call from mitashi end
I again send a mail to (Sarita) to update the issue but no response from sarita side, very poor customer service.
I got numbers of (Sunil) and (Ashish) head of delhi circle, this guys don't know how to talk to customer, not know how to resolve issues... After 1 o called him again so he said i left the company so i can't help to you
Then after i try to call ur sevice center numbers miss anu[protected] this ladies never pickup my call. I don't know why these guys work.. If they not understand the issue or respond

I failed to connect mitashi people to resolve my issue
I mail again and again but nobody responded
Such a very very poor service bt mitashi, after sale service is very
Pathetic

I will share my complaint no again with hope some one will address my issue

Complaint no - [protected]
Model no - mitashi 55fhd smart led tv mide055v02 fs
Purchase date[protected]
Phone [protected]
Name vikas

Regards
Vikas pandey
Axis bank
[protected]

The bill that I was received by the retailer was Mitashi LED TV 40 inch HDR but the finance that was done on this Led TV is Mitashi LED TV 43 inch FULL HD and the LED TV i bought at home was Mitashi LED TV 40 inch HDR. And when i went to the retailer to resolve this problem, he replied with the excuses. SO assist me to resolve this problem. Kindly, assist me to find the better solution to resolve this Problem.

Thanks & Regards,
Arif

I live in diva i ordered a semi automatic washing machine of 6.5 kg model no. is MISAWM65V10 through snapdeal but on the day of delivery when I unboxed it found a crack in it . When I requested snapdeal for replacement they said we can't take back that product from your area, they said me to courier (how is it possible to courier it, how can one courier a whole washing machine to snapdeal, courier charges are much higher of washing machine).
Then I further complained to mitashi they said we would help u within 48 hrs but it passed and I have received no help .
The customer line never takes any call from the one who has already called for complaint.
If anyone can help me to file a case against them in consumer court then please let me know.
The photos has the fault in the washing machine.

I am purchased one of MITASHI TV 16inch Order no, 13786461 While I recd the product it is not working properly Video is working and Audio is not working properly some times Audio iscoming more disturbence. TV is not in good condition. So, I send 1 mail to you But, your feedback is not not acesstable So, please kindly arrange to replacements of the product

I purchased the above mentioned mobile at last month from Naaptol at the Rs.4100/- .The problem have 1) Internet Connectivity not found & 2) Speaker performance not well (distorted sound). I am showing the phone In Nagpur service center of mitashi, suddenly my Phone has been falling down & glass got cracked.The service center of Nagpur said to repair with replace of touch pad & screen. Mr Alok the authorized person said the amount of Touch Pad Rs. 1258/- & Screen glass Rs.2600/- It's total amount to repair it is Rs. 3858/-, I ask you, is it fair.Pl solve my problem.The repairing cost will be too high as above, How will we purchase your another items or other customer. if my phone repairing will not done. I may get viral on net & whats app of your this service .

Dealer getting problem in service. ...stopping selling ur products...games of 3700 rs...also do not cater the value to our customers

i had bought a mitashi tab BE1503G from Anoop Watch and Radios, 7, Nehru Road Sadar, Lko on[protected]. Sr. No.[protected]. It worked fine for 2-3 months then many time it switches off and then it never switches on. i had given approx 2 months before for repairing and after more than one and a half month they have repaired it and now the same problem is again happening. I want the company to provide me new tablet so that I may use it properly without these problems.

I just purchased a mitashi tablet BE-141 2G model and not within 30 days of purchase I am unable to answer/make calls using handset. In any case, I have to plug the earphone to talk. Moreover the speaker, the alarm, all notifications have stopped working. When I showed this problem to the ONLY service center in Delhi, I was told to come later. I went again and then I was told that this cannot be repaired. I am frustrated with this kind of service. Now please get it replaced, repaired or take this crap back and refund my money back.

I have purchased DVD player portable tfd 7609 SI No-0000311 on 8-10-11 from Harsha Electronic shop Hubli. I have charged the battery for 8 hrs as instructed. but it will not run even 15 minutes. I have returned the dvd player for service at where I purchased. till today there is no response from Mitashi. their service is very bad. Why they are not replacing the product?
Please help me.

I bought smarty chotu from Mitashi Dealer (Team Work Retail Pvt Ltd) on Nov 5th. Within 2 dyas, something went wrong while my son was playing . There was blank screen with no game getting loaded. I personally took it to Mitashi Service Centre at Kormangala. The technician tried but could not fix it & finally stated that some chip is gone bad & it will be sent to Mumbai for repair. I was told that it will take maximum 4 days. Now it is more than 15 days now. Every time I follow up, I was told that it is on the way from Mumbai & some one call me once courier reaches to them but I never got call back from them.
I am completely disappointed and annoyed with this kind of customer service & decided not to buy any thing from Mitashi. Looking some help from you.

Thanks
Rakesh