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Mitashi Complaints & Reviews

www.mitashi.com
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Updated: Mar 13, 2024
Complaints 162
Resolved
9
Unresolved
153
Bad 😕 It seems that Mitashi has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Mitashi reviews & complaints page 7

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V
vikey p
from Chennai, Tamil Nadu
Nov 24, 2018
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water leakage

Address: 612401

I have purchased mitashi 6.2kg washing machine on 03.08.2018. I just used for 1 week. After that i have got issue in that like water leakage. Immediately i have raised the complain regarding this. They came for the service after 2days and said there is a problem in volve. He removed the parts and he have taken himself. But till now not solve the problem....
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N
Nasiruddin .
from Bengaluru, Karnataka
Nov 12, 2018
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after service pathetic

Address: 560043

Hi team,

I'm frustrated with your services and don’t know what services you guys are providing, we logged a complaint from last one years “n” numbers of calls done on same. Every time we get same assurance, that you will get a call in 48 hours. Every time we get a call from one of your arrogant technician by name waseem and he behaves as if he is the owner of the company and he talks very rudely not even once he turned...
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I
izaccess
from Delhi, Delhi
Nov 1, 2018
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air condition not working

Address: New Delhi, Delhi, 110034
Website: www.mitashi.com/index.php?route=account/aboutus#contactus

Hi team,

I'm frustrated with your services and don’t know what services you guys are providing, we logged a complaint on 13th sep and after more than 2 months, still issue had not fixed yet. “n” numbers of calls done on same sr#[protected]. Every time we get same assurance, that you will get a call in 48 hours but unfortunately we never received any call even people are not picking up the calls.

If...
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Nandish Anand
from Anandpur Sahib, Punjab
Oct 6, 2018
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display is not working. only volume is coming.

Address: Jalandhar, Punjab, 144004
Website: Mitashi

I have purchased the mitashi led 32 inch. We are lot of problem in products.
In under warranty display is not working.
Only volume is coming now.
Pls check and fix problem as soon as possible.
Mobile no [protected]
My product is under warranty
We have complaint for 3 times but not response there. So i am waiting for reply in company side. Thanks if poosible gave me solution....
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S
Sourav Kushwaha
from Jaipur, Rajasthan
Sep 3, 2018
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led tv do not displaying anything on screen

Address: Jaipur, Rajasthan

Suddenly when i started led tv, it works for 15 min, then after suddenly it stopped working and does not displaying anything on screen and there was sound produced by the led tv continuously three times as a spark produced and there was a smell also produced as if burning somewhere in led tv please consider my complaint seriously and sent mechanic as soon as possible i have warranty and gurantee for this mitashi item...
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P
prateek_kv90
from New Delhi, Delhi
Aug 22, 2018
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mitashi smart television

Address: 122002
Website: www.customercareinfo.in/mitashi-customer-care-india-india.html

I have registered a complain on 9th aug, regarding my mitashi tv not working.
I do a daily follow up to the customer care and service center, but no action being taken till date. No technician has visited, not service center is replying.
Service center just cut off the phone and customer care says, they have forwarded the request to service center. They cant do anything....
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T
tejashree!
from Ringas, Rajasthan
Aug 10, 2018
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misawm70v25 and purchased on 21 jan 2018

Address: Thane, Maharashtra, 421201

From last April month we facing issue in this machine with dryer for this we talk with customer care and register a complaint, my first complaint closed without attending after that I register a 2nd complaint from that day till now my issue is not solved, whenever we try to contact Mr. Sanjay Gondhalekar ([protected]), Mr. Nehe ([protected] /[protected] we got a reply because my dryer door lock get damaged for that we have to pay 850 Rs.,...
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R
Rayvon Associates
from Bhagalpur, Bihar
Jul 28, 2018
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complaining against ac service

Address: Bhiwani, Haryana, 127306

I am a retailer of ac o[censored]r company mitashi and registered a complaint 1 week ago their was no response from your team. Then how u can satisfy a customer. I am droping selling o[censored]r products. Very bad service. No response against complaint. Worst service from this brand even no call from your executive. Stop selling items i[censored] r unable to provide service to ur customers. I am waiting from last 1 week and u said u will visit within 24 to 48...
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S
Singhv5
from Noida, Uttar Pradesh
Jul 26, 2018
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mitashi - regarding service of the product mitashi led tv

Address: 110091

Dear Sir/Madam,

I Had lodged the 1st complaint[protected]O0383) as on 07 June 2018. Technician Came and checked the My 39 inches LED TV and told us, there is part faulty in this tv. so it will be change. after 16 days, again he visited the site with spare and changed it. But issue not resolved. Now, he told, there is another part faulty so that will also change. he left the site, without rectify the issue and closed the complaint...
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M
Monika bb
from Delhi, Delhi
Jul 24, 2018
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ac

Address: New Delhi, Delhi, 122001
Website: www.mitashi.com/index.php?route=account/aboutus#contactus

Our mitashi ac is not working for almost a month now. There was a part that was to be changed as the product still falls in the warranty period and we have been struggling like anything to get the work done. Absolutely pathetic customer service by mitashi india. We are just given dates after dates on asking the update. Till today no clarity on when will the ac be repaired. The issue is being raised almost everyday with there team but nothing...
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S
sunilggaud
from Raipur, Chhattisgarh
Jul 16, 2018
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mitashi smart tv , screen black and white and zoom problem

Address: Udaipur, Rajasthan, 313001

Dear sir,

I am customer of Mitashi, I have purchased Mitashi Smart TV on date of 18.07.2015. there is 3 year warranty and TV is not working properly, i have complain 5 time in customer care but still not given proper resolution .

Pls give me Proper solution, or pls replace this tv ASAP

I need new TV .

Date Complain SR number
19/6/2017 [protected]O0145
23/08/2017 [protected]O0235br...
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S
SandeepMaurya
from Pune, Maharashtra
May 31, 2018
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mitashi air conditioner

Address: Mumbai City, Maharashtra, 273152

I purchased mitashi ac on 10.06.2017 but after installation with stablizer the mechanic said that because of low voltage your ac is not starting right now and it will run when voltage is correct, but it never started again we complaint for this but mechanic failed to start. We complaint again on 21.04.2018 complaint no - 180421o0009 (7th digit is english alphabet 'o'). The mechanic visited and said that your compressor is out of order since...
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N
NEE BAN
from Jodhpur, Rajasthan
May 25, 2018
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mitashi ac one ton

Address: 345001
Website: www.mitashi.co.in

I ordered mitashi ac one ton from amazon.ac is smelling at some time. I registered complaint against it in march 2018 but they closed the complaint with reason that customer didn't attend the call. But they didn't call me till date. However i tried several tyms to make contact with customer executives but they also make me fool. Even i talked to mr lalit sharma, head of mitashi rajasthan. He attended my call only one tym and after he is not...
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G
gggupta
from Kolkata, West Bengal
May 22, 2018
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service not provided by the company timely

Address: Jaipur, Rajasthan, 302002

We have purchase ac unit from m/s. J. K. Enterprises, jaipur vide their bill no. 524 dated 25th may 2016. The ac unit not cooling. We have booked complaint on 20-05-17 at jaipur service center but no response till time. We have contact on toll free number [protected] he said that your complaint book today at 1.00 pm. I surprised, when we book the complaint on 20-05-18 how he booked the complaint today. We request to repair the ac unit immediately.br...
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S
SandeepMaurya
from Pune, Maharashtra
May 17, 2018
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air conditioner

Address: Gorakhpur, Uttar Pradesh, 273152

I purchased mitashi ac on 10.06.2017 but after installation with stablizer the mechanic said that because of low voltage your ac is not starting right now and it will run when voltage is correct, but it never started again we complaint for this but mechanic failed to start. We complaint again on 21.04.2018 complaint no - 180421o0009 (7th digit is english alphabet 'o'). The mechanic visited and said that your compressor is out of order since...
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S
sivaperumal_89
from Chennai, Tamil Nadu
May 11, 2018
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air conditioner installation delay

We purchased Mitashi AC through amzon. We received product in past 4days(7th May 2018) till they not sending Installation engg and demo.

product received date from amazon: 7th may 2018

they not sending any installation engineer and no response from their side
date of incident 7th may 2018

please arrange innstallation people

We purchased Mitashi AC through amzon. We received...
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K
Khusbu Agarwal
from Bengaluru, Karnataka
Apr 19, 2018
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mitashi 1.5 ton 3 star split ac (sac3s18k100, white)

I have purchased order no:[protected] from amazon, after doing may follow ups finally they came for installation, after 2 -3 days only the ac was not doing cooling at all. I have complained many times to mitashi and amazon. After many days the representative came finally. He was telling me that the installation is not done properly as the person was not knowing properly. Why you are buying online. Amazon and all are sending untrained...
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pradeep dash
from Mumbai, Maharashtra
Mar 25, 2018
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mitashi chaos customer service

Address: Mumbai City, Maharashtra, 400701
Website: www.mitashi.com

I have purchased mitashi 1 ton 5 star ac just one month before and after 1 week the remote stopped working, i had raised the request with mitashi customer service but 1 month also i am not getting resolution, simply they are saying that the part is not available for now.

This is a real frustration for me and my family that i had purchased ac to safe from summer hot but there is no option only to see the ac is installed but...
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Kannan2k16
from Chennai, Tamil Nadu
Mar 15, 2018
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home theatre model ht 106bt creates unnecessary humming sound in subwoofer

Address: Chennai, Tamil Nadu, 603103

In Dec 3, 2017 I have purchased a Mitashi Home Theatre 5.1 Model: HT 106 BT). After using it for 4 months it is giving problem in Wubwoofer which produces Humming sound and in unbearable volume. I have registered a complaint with Mitashi customer care by calling the toll free number. The Complaint accepted and they have created service ticket also(refernce no:[protected]O0030). The call center executive told me that the service engineer would...
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MAHA E SEVA KENDRA
from Mumbai, Maharashtra
Feb 2, 2018
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washing machine misawm85v15

Address: 400072

This is basker prabakar sonwane from chandivali mumbai i had ordered a mitashi 8.5 kg semi automatic top loaded washing machine - misawm85v15 with 3 years warranty through amazon on 25/10/2017. After one month its dryer stopped working. We complain at their service centre. It been around two months now complain has not solve. We demant product replacement to mitashi service they refused. No customer support available as we are contiously...
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