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Mitashi Complaints & Reviews

www.mitashi.com
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Updated: Mar 13, 2024
Complaints 162
Resolved
9
Unresolved
153
Bad 😕 It seems that Mitashi has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Mitashi reviews & complaints page 6

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P
Panchkarma Ayurvita
Jun 9, 2020
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Mitashi ac installation of delay and not connected customer care number

Address: 15,k village babai ,dist.niwari madhya pradesh 472445. Contact .me 9755047305

We purchased mitashi ac 1.5 ton we received product in past 4days i calling customer care number company talk with me after 4 days my service boy install ac till they not sending installation engg and demo. And i call after lockdown no responding customer care they not sending any installation engineer please arrange innstallation people we purchased mitashi ac...
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J
Jayant Tondon
Jun 8, 2020
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my tv is not working

Please be informed my tv is not working.
My call no. Is[protected]o0027 executive visited place but parts are not available. Why you sell products if your parts are not available. Product is under warranty. No response from email [protected]@mitashi.com, [protected]@mitashi.com. This number is not working [protected]. No number are working.
I have raised ticket on 18 march 2020. I can understand covid situation now all call center are...
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A
[email protected]
from Hyderabad, Telangana
May 6, 2020
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mitashi split ac - not working after 6 months

Address: Hyderabad

I have purchased mitashi split ac july 2019 and starting this february i started getting problems in that ac. Its not cooling at all and it is displaying e0 error code continuously. Tried contacting the service team but no response from their end. This is really frustrating as we spent 30k and we are getting this kind of products and service. I would say this is a fraud company. Please do not buy any mitashi products....
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S
svikash
Apr 20, 2020
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mitashi led tv power supply on but not picture on screen sr no 219314

Address: hardwari nagar colony modinagar road hapur
Website: [email protected]

Power supply on but no display...
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S
Suresh Uppalanchi
from Hyderabad, Telangana
Jan 17, 2020
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tower speakers - twr 60fur

Address: Hyderabad, Andhra Pradesh, 500014

[protected]o0023 this was raised on[protected], issue with the power supply to the mother board of my speakers, its been more than a month but still there is no proper response from the service executives of mitashi. They are simply saying that the part is not available to change, i have tried to escalate this issue by calling to the customer care no:[protected]
Email: [protected]@mitashi.com
Website: http://www.mitashi.com/index.php?route=account/aboutus#contactusbr...
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W
William Xavier
from Bengaluru, Karnataka
Dec 10, 2019
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fully automatic washing machine 5.8 kg

I bought subject washing machine in earl november 2018. The machine was partially installed by co representative, which was corrected by me as under.
1. Warer connection gasket wrogly installed by rep causing continuos water leak
2. Machine under cover was not installed. (I noticed the cover in the carton while disposing the carton box)
The machine setting was not contunue fuction after an electrical failure is resumed,...
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M
milan mazumder
from Mumbai, Maharashtra
Nov 25, 2019
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fridge not working ,complaint raised 2 months back but still not resolved

Address: Kolkata, West Bengal, 700159

My fridge which was on warranty period was not working so i raised a complain in the customer care portal.This complain was raised on 24th of September (complaint number :[protected] O 0120)), now its been more than 2 months but the issue is still not resolved.i am not being able to use my fridge .Customer Care people does not respond very well often giving false dates...
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N
nancy bhatt
from Mumbai, Maharashtra
Nov 9, 2019
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unresolved complaint closed

Address: FLAT NO. 1, BLDG 11/5,SNEH SAGAR SOCIETY,SEC 17, 400708
Website: www.mitashi.com

Mitashi technician took visiting charges and did not gave any receipt, also he closed the complain without resolution.
Even the customer care people are not bothered to check with customer if the complain is resolved or not.
When i called the service center they again registered the complain..
How many times m i suppose to do the same stuff.
Least interested these guys are in customer satisfaction.
Even...
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K
k07gopal
from Rajkot, Gujarat
Oct 19, 2019
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regarding mitashi ac

Address: M2 poojan appartment above MANILAL Store city light, Surat, Gujarat, 395007

I have purchased mitashi ac in the month of february 2019 and after 2 month sudden it is showing error of f3 in display i have file my complaint on 8th october but till now their is no query i used to call them daily they say we will see and let you... I request mitashi to take your ac back and give my money orelse slove my query and i will never recommend any 1 to purchase mitashi ac... Very worst service i have ever seen...
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A
Ashutosh Rupak
from Delhi, Delhi
Oct 15, 2019
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ac complaint number:190922034o0010

Within a year of purchase of mitashi ac. Some issue related to display happened in ac. Technician visited and told a sensor needs to be changed and a complain was logged for the same in 2nd week of october 2019. Inspite of continuous followup with local tecnician, it was told that he has not recieved the product replacement yet. I called customer care they provided me the number of mr. Washim who is the service head. When i called mr. Washim...
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L
lukkyvams
from Kakinada, Andhra Pradesh
Sep 17, 2019
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mitashi 46l single door refrigerator

Address: H.No:1-3-168/1, Vijayalakshmi Nilayam Pent House, Vidyanagar, Nalgonda, Andhra Pradesh, 508116

Good morning minakshi

We raised complaint regarding our refrigerator on 27 aug 2019 through customer care. What is the present status?
Do u like to repair it and take it back. Is this the way of your customer service response. We tolerated these much of days everyday i am getting reply from your side as we are working on it. But no progress on it. This is very very very worst part off mitashi and i feeling bad as why...
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K
Kalandi Charan Acharya
from Bhubaneshwar, Odisha
Aug 20, 2019
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mitashi 20 l convection microwave oven

Address: 400079
Website: www.mitashi.com

On 21st july 2019 i have placed an order for the mitashi 20 l convection microwave oven (Mimw20c8h100, metallic grey) | b07pp499ln (B07pp499ln) through amazon and the same item i have received on 3rd aug 2019. However i am sorry to say when i am trying to connect the micro oven plug to the switch board i found the main fuse box keep tripping. But in the same plug other items are working properly.

I have made 3 complaints out...
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A
arunChaudhry
from New Delhi, Delhi
Aug 4, 2019
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faulty ac

Address: RzA 30, Jeewan park new delhi, New Delhi, Delhi, 110059

On submitting several complaints with the customer services regarding no - cooling of air conditioner, my complaint has not been entertained till now. And infact this has happened the second time. I had baught the ac in jun 2019.
To my surprise this is a 5star 1.5 ton invertor ac but saves no money at all. I had baught this fro tata click website.
I have called them telling them that no executive has visited till now and they...
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A
Ajit Singh Dabas
from Delhi, Delhi
Jun 15, 2019
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complaint regarding pathetic after services.

On submitting several complaints with the customer services regarding no- cooling of air conditioner, my complaint has not been entertained till now.
I have called them telling them that no executive has visited till now and they told me to wait for 24-48 hours and executive will visit, but no one visited. It has been 7 days now and no one is arriving and the answer from customer service is still the same. I request concerned authority...
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K
Kanchan Travels
from Mumbai, Maharashtra
Jun 11, 2019
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mitashi ac

Address: Gorakhpur, Uttar Pradesh, 273006

My Self
Rohit Sharma
No= [protected]
Gita Vatika, Gorakhpur
Last Complain No=[protected]O6189

I have Mitashi Ac which i was purchased on Oct 2016(3Year Indoor Warrenty).
I have complain 3 time that leackage is coming from indoor unit, one techinician came to home and said Ac need service which will be chargable. I have said that servicr is done. Then whatever he done in Ac after that Ice is...
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V
Venkatakrishnan Subramanian
from Chennai, Tamil Nadu
May 28, 2019
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ac not working

Address: TF 2 Type 2, Block B Vasanth Apartments, Moovarasanpet, Chennai 600091, 600091

My complaint no. Is [protected].

I was under the impression that mitashi was good brand and reliable but in actual the service is worst and untolerable.

No proper response and responsibility to address the customer complaints. I was about to buy one more ac and now i realize not to buy this brand any more. I have done serious mistake of referring this brand for many of freiends and now i regret for the same.br...
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A
Anshul_Singh
from Delhi, Delhi
Apr 22, 2019
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worst service. no one is coming to service my ac even after 5 calls to customer care and 3 calls to service center

Address: Gurgaon, Haryana

I have called Mitashi service center on 13th Apr 2019 and register a request for AC service and received a call from service center that service engineer will visit on 14th Apr. But no such visit happens. After that i followed up on 18 Apr by calling again on customer care. They said today service engineer will visit but again i nothing happened. I have made around 5 calls to customer care everyday and everytime i got the same reply. Today...
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R
rohitsomya31
from Gaya, Bihar
Apr 14, 2019
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refrigerator: compressor gone out of order just after two months

Address: Danapur, Golaroad, Bichligali, Patna, Bihar, 801503

I have bought mitashi 46 ltr of refrigerator on 28th of january 2019, and the fridge gone out of order just 2 months later. I have files a complaint to company after which they reached my door within or a bit after 48 hours. They checked the refrigerator and said some specific part is to be replaced. After around 5 days, the technician came with the part and checked the fridge. He said the compressor is not working this time and assured me...
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P
Prashannth
from Delhi, Delhi
Mar 5, 2019
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mitashi 5.8 kg fully automatic top loading washing machine

Address: Bangalore, Karnataka, 560067

Date of incident : 19-feb-2019
Call number :[protected]o0100

I have lodged a complaint with mitashi customer service on 19th feb'19 regarding an issue with my washing machine and its been pending for 2 weeks now and i am not getting proper response or eta about this issue.

A service guy visited our home after 2 days after registering the complaint and on checking the machine he stated that there is a defect...
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J
jainalok0446
from Etawah, Uttar Pradesh
Jan 25, 2019
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under warranty replacement/repairing issue

I have bought mitashi led tv on 16 october 2015 in which company has provided me 3 years warranty in diwali offer. My led tv is not working since 18 sep 2018 i have complaint for that in 19 sep 2018. My led tv is in mitashi authorized service center since 4 months but till today i.E 25-01-19 my tv could not be repaired when i mail/call to mitashi head office lucknow ([protected]) for replacement my old tv as it could not be repaired they...
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