Mobikwik — account debited but wallet shows no credit

Address:Kolkata, West Bengal, 700060

Sir/Madam

This is to inform that as per below confirmation my amex card having deducted amount Rs.1030 but my mobikwik wallet having not recharged.
Requesting for reversal of my deducted amount.
Further deduction details are as follows:

A charge of INR 1, 030.00 has been initiated on your American Express Card No. ***61005 at ZAAKPAY-RETAIL SERVICES PG on 03/10/2017 at 12:54PM IST.

Thanks & Regards
Vivekanand Thakur
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Comments

My mobikwik wallet is disabled for two days and still not refunded my wallet money. Not replying my mails. Mail I'd [protected]@gmail.com registered mob no [protected]

I have booked bus ticket Pune to Mangalore on 4th October I request you to please cancel my ticket.
Is by mistake my journey date 7th October
I humble request you to please cancel my ticket and refound in my account

Thanks and best regards
Abdul Rasheed
[protected]

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