Mobikwik — automatically credited my wallet rs 5000 and account blocked

Address:

370/1 R.N guha Road ,Kolkata 700074, Kolkata, West Bengal, 700074

My login no. [protected] when i try to log in, application said for otp, but not getting otp & said that my account is block. And 2nd major thing is that 5000/- bajaj instacredit loan activated to my wallet without any information, then i complaint bajaj finance group and sent a mail, but did not get a call back. And this is periodic loan which is charged me 1800/- rs for 3 month. Please resolve my problem as soon as possible. Loan amount 5000/- and 3 months loan acitvated, this amount in my wallet are not transferable. So that's why this is a big problem and i can't login with my number, otp not getting, i have try so many time but the problem still persue..