Mobikwik — Cashback not received for two payments

I have used mobikwik wallet twice(once for bookmyshow and other for dominoz payment) and both time i didnt received any cashback. Coupon codes used were correct yet no cashback received yet. Guys i hv horrible experience and i strongly suggest not to use this wallet. Other wallet-paytm and phonepe are far more reliable in terms of cashback promised.
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On 2-5-2017 my mobikwik wallet was Rs. 1704.64. (54e838c253323)

Since then have not my wallet.
But i have now ' 0 ' zero balance.

I made my complaint on[protected].
My complaint ticket no. 6695742.

Please trace my own wallet amount and credit to my account.
Please reply.
C o Reddy, [protected] / [protected].

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