Mobikwik — complaint

Address:New Delhi, Delhi

Dear Mobikwik Team, I am new user of Mobikwik app. 28 Nov. 7.30pm, I have add money Rs. 150 & received Rs 150 extra in my account through coupon. When I recharge all amount on my mobile no. [protected]. I have not received any kind of recharge or refund money in my wallet. Please solve my problem urgently.
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Nov 28, 2014
Updated by Md. Lukman
I HAVE RECEIVED CALL FROM YOUR BEHALF (M) : [protected] ... HE IS ASKING MY A/C ... ATM PIN ... OTP.. PLEASE CHECK EMAIL ID BELOW [protected]@gmail.com... PLEASE CHECK
Complaint comments 

Comments

Mene 10/11/2014 ko sham lagbhag 5:50pm pr mobikwik ki thru yepme.com se 1186/. Ki shoping ki thi lekin mere a/c se balence kat gaya pr yepme wale kah rahe h ki mobikwik ne hame payment ni ki h aap turant yepme ko payment kare taki wo mujhe mera product send kr sake

I had made the following payments by using mobikwik wallet. But the 10%cashback was not been credited to my account till now

31/05/2015 20:52:21 hours Wallet Debit to shopclues Transaction Id 54626291
amount --148

09/06/2015 09:44:19 hours Wallet Debit to shopclues Transaction Id 55937885
amount --;131

09/06/2015 14:38:50 hours Wallet Debit to shopclues Transaction Id 55960347 amount --408

my email --; [protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7120
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information