Mobikwik — did not receive cashback in 24 hours.

yasinpatel

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400102

My mobikwik id is [protected]@gmail.com. I bought an redimi note 5 phone from redimi website and it was advertised that customer would get 25% cashback if Mobikwik wallet is used to purchase the said product WITHIN 24 HOURS. I was supposed to get 25% cashback i.e. 2500 rupees in 24 hours. I did not get the cashback in the promised time and Mobikwik is not available for help. They do not have a proper customer service no available. Help option provided on Mobikwik app is not usefull either. Need to take serious action against them.

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Comments

Suharika Gadwala

from Hyderabad, Telangana

Actually I used the mobikwik virtual visa card for ordering the product from Amazon but the order was cancelled unfortunately Amazon intiated refund on 11th may successfully.Refund is not reflected in mobikwik wallet. I asked mobikwik app customer care & call them also but they will not at all responding for my complaint.
Amount is 7999/rs

Setharam Bhakal Thabukara

from Khawhai, Mizoram

Sir mobikwik bar bar kyc update mangta rhta h lekin usme update ka koi bhi option so nhi kr rha h

Furkey

from Noida, Uttar Pradesh

Internet banking through is add money is not possible in Mobikwik it is loss 2000 rupee it is refund my money is come fast

Sam Sung

from Sinor, Gujarat

I paid Rs. 5000.00 to dgvcl through mobikwik, but not credited to my dgvcl account yet. Tr dt. 16.07.2018 Tr id. 8b500bf942c6 Rs. 5000

My electricity connection will be disconnected any time due to non payment of bill amount.

Kindly do needful immediately
RMN [protected]