[Resolved]  Mobikwik — lemo liner bus operator cancelled the bus on 28-april 2018 but there's no refund

Address:	560037
Website:	www.mobikwik.com

Hi i've booked a ticket on 22-april-2018. The following is bus ticket confirmation from mobikwik. On the date of journey 28-april-2018 i got a call from the bus operator "limo liner" saying that the bus has been cancelled due to break down issues and will refund the money to mobikwik account. But till date there's no refund to my mobikwik account (Mobile no registered [protected] / [protected]@gmail.com).
I've raised many complaints regarding this but no reply from mobikwik customer care services yet. I have lost trust on mobikwik for such bad activities. Moreover there's no customer service contact number to call and explain the issue.
Very poor and cunning ideology of mobikwik. I can attach the screenshots as well if there's a maid id of customer care.
— ticket confirm by mobikwik...
Hi! Your bus ticket booking is confirmed.
M-ticket- pnr: ts[protected]utqk, doj:[protected], bangalore to hyderabad, dep time: 22:10, bus type: 2 2, b11r i-shift volvo multi axle semi sleeper, ac, lcd, operator name: limoliner, seat (S): [3], boarding at: marathahalli, opp. To kalamandir, towards mahadevapura, [protected] [protected]. Contact: [protected] [protected]. Thanks for using mobikwik!

— ticket cancelled sms by bus operator —
Dear customer, due to vehicle breakdown your journey is cancelled for doj:[protected] and service number: ll009.
—
www.limoliner.in

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Please do the needful or shutdown the app.

Thanks,
Vijay
[protected]