[Resolved] Mobikwik — mobikwik did the mistake this time to me | |
My wallet balance was Rs.65...today is 21/11/2104 at 7:30 pm I added Rs.200 to ny wallet..so net wallet balance showed 265..ok...then I went to charge a mobile with Rs.199...i typed tht number..it was an IDEA operator number...already when I typed tht number, the default operator selection was showed as idea in that operator column ...then I typed 199 in the amount column...and clicked on recharge...thn wallet balance got deducted by 199 and balance showed as 66...ok..bt till this second tht mobile is not got recharged tht Rs.199...thn I searched on transaction history details...thn I noticed tht, the transaction number and amount is correct But in the place of operator name idea, bsnl is showed...how it happened...i selected it idea already in the time of recharge...what the foolishness are u dealing...answer me...and kindly solve my this issue...its a mistake from ur side I know...plsss...dnt make us irritated...kindly resolve it soon...
Transaction id:[protected]
and I say one thing...the number that I charged was an idea operator network sim... having mobile number portability its confirmed tht surely there shudnt hav this same mobile number in bsnl operator network...so that recharge shud be a invalid one too...
Pls kindly refund that amount of 199 to my wallet anyhow...and I will do tht recharge of idea 199 from an shop...else I don't hav any option, because it may get late mobikwik to resolve my fund issue...so plssss refund it to my current mibikwik wallet...and I wll say one more, if mobikwik is not ready to resolve my this request, its not a problem, there another online recharge apps in the store like paytm, free charge etc..i wll opt tht, and I wll accept tht loss of 199...bt never use and promote this mobikwik...
Issued Transaction id:[protected]
( me selected idea as the operator to get charged bt mobikwik did the charge with operator as bsnl..so my idea number is nit charged yet).
contact me @ [protected]
Email: [protected]@gmail.com
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Aug 14, 2020 Complaint marked as Resolved Mobikwik customer support has been notified about the posted complaint. | |
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