[Resolved] Mobikwik — mobikwik so many fraud transaction happened to my mobikwik account amount still not refunded

mca_shail

from Delhi, Delhi

Address:

Lucknow, Uttar Pradesh, 226010

Hi,

On 21-feb-2020 in the last from 12 to 13 pm) hrs i got several message for fraud activity transaction and there is huge amount deducted from my account. Below are the details —

Card transaction fraud — card number (Citi bank — credit card)
Case no 0353 — 10 inr
Case no 0357 — 9999.00 inr
Case no 0358 — 19, 990.00 inr

Wallet transaction fraud —
5000 transferred to unknown number — [protected]
Then again 5000 transferred to unknown person lalu santra

I still didn't get my amount refunded, which was supposed to credited by 25-feb-20 but today is 27th now? Please tell me the reason why immediately n credit the amount before 4 pm today. My wallet is blocked so i cant check anything.
Resolve this is on highest priority.

Regrads,
Shailendra singh

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Mar 25, 2020

Complaint marked as Resolved

Hi, The issue was not resolved how can they mark as resolved? Please change status to unloved.

Mobikwik customer support has been notified about the posted complaint.

Mar 25, 2020

Updated by mca_shail Still there no update from Mobikwik. In Spite of sending multiple mails they sent only one type of reply every time even Bimal MD of the company not listening. Refund full amount immediately.

Mar 25, 2020

Updated by mca_shail If they do not refund my money ( Which is 40000 INR) by 26-March-2010, I will be lodging the FIR against the company and Bimal who is the owner of the company.

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Comments

Moni Chatterjee

My richarg parblem google play rifand
Rs1500

bob schever

Hi, i am using Mobiwik app While transferring money from Wallet to Bank, an amount Rs.9990, the transaction failed and deducted from the wallet and not credited bank account also.The customer service was horrible after waiting 35 mins also no one picking up the call. No response from Mobiwik team also.
Ticket #13819832.

Shekhar Chandra Sharma

I had asked to recharge my mobile, ([protected]) amt.Rs.219, on Dt. 19/01/2020, through SBI Debit card. but recharge was failed, money has not been transferred in my account yet. Pl do the needful in this regard.
Ref.ID - 8fa60be72ed4

Shekhar Chandra Sharma's reply, Feb 12, 2020

had asked to recharge my mobile, (9450114366) amt.Rs.219, on Dt. 19/01/2020, through SBI Debit card. but recharge was failed, money has not been transferred in my account yet. Pl do the needful in this regard.
Ref.ID - 8fa60be72ed4