Mobikwik — money was deducted from my bank account automatically

I was got a call from shine.com on 22.10.19, one lady has told me that she will refund my registration amount of around rs.6000. She told me to transact rs.10 but when i enter for rs.10 transaction, rs.30000 was deducted from my hdfc bank account on 22.10.19 through zaakmobikwik app. It was deducted as rs.10000 in each transaction for three times. Then i blocked the card. I don't know how it happens. Please support with your end and kindly check in detail and help me out.
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I was got a call from Shine.com on 22.10.19, one lady has told me that she will refund my registration amount of around Rs.6000.She told me to transact Rs.10 but when I enter for Rs.10 transaction, Rs.30000 was deducted from my HDFC bank account on 22.10.19 through ZaakMobikwik app. It was deducted as Rs.10000 in each transaction for three times. Then I blocked the card. I don't know how it happens. Please support with your end and kindly check in detail and help me out.

Dear Sir/ Madam,

sir we trying to bill payment on TAMILNADU ELECTRICITY BOARD (TNEB) bill amount Rs.1070/- deducted to my bank ac but receipt not yet received please check this issue. kindly check & waiting favorable receipt .

Thanking you,

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