Mobikwik — my mobikwik wallet on app: wrong wallet debit in transaction | |
Hello, mobiqwik, i have done 02 transactions through mobiqwik today morning on 21/09/18. My already existing wallet balance on mobiqwik was around 2448. Something. (I also have a mail from mibiqwik & history to prove it). -then, today morning (21/09/18), i recharged my tatasky with rs. 48/- & so the wallet balance got around 2440. Something. Plus i got supercash of rs.12/- for this recharge. - then, on same day today morning (21/09/18) i shopped on myntra with rs. 2441 through mobiqwik. Its only extra rs.1/- than my wallet balance on mobiqwik which was rs 2440. Sonwthing already. But to my surprise, this mobiqwik made me add extra rs.28.64/- from my hdfc bank. & even after the successful transaction with myntra, to my another surprise, my supercash balance of rs. 12/- was also gone making it zero. So where all these extra money paid by me gone? The amount may be small but i am right in reporting issue if wrong transaction. Check the history in my mobiqwik account. Its my birthday & when other apps are giving me discounts & gifts, this mobiqwik is wrongly calculating & costing me money falsely, outright looting me. Mobiqwik seriously need to refund me following, rightfully. 1. Rs. 27 in my wallet balance 2. Previous rs 12/- supercash back to my account. 3.& rightfully 10% supercash as running under the current scheme for successful myntra transaction. I wish you look in to this issue & refund me above. Mibiqwik has never solved any of my past queries with my satisfaction but only same, repetitive, clichéd official reply. It also spoiled my birthday enthusiasm having to spend time to report this issue. - you pl. Either call me ([protected]) or give me legible, working number of mobiqwik where i can talk to customer care of mobiqwik. I rightfully need this issue solved to my satisfaction this time atleast. Thanks, - dr. K. J. Gohil ([protected]@yahoo.com) Was this information helpful? | |
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