Mobikwik — not getting resolution of ticket id 7031446

7 Reviews
 sunikuma on Oct 8, 2017
On 30/9/2017 i made a transaction amounting rupees 753 towards grofers and paid the transaction amount via mobikwik wallet. For this transaction i added 753 rupees into mobikwik wallet from my credit card, which is also listed in mobikwik transaction history. But for this transaction mobikwik will only use 725.77 rupees from the money 753 which i added into the wallet and rest 27.23 rupees from my supercash balance.

So as per this classification i must have left 27.23 rupees in my wallet as a balance of 753 rupees which i added into the wallet. But i m unable to find that amount into the wallet and i neither did any further transaction after that incident. Also mobikwik transaction history is also not showing any transaction with amounting rupees 27.23.

In this regards i have write to mobikwik support many time under the subjected ticket but instead of replying to my query they also send me templated message which is showing the classification of my grofers transaction (725.77 from main wallet + 27.25 from supercash). After so many unsuccessful attempt to reach mobikwik support i m posting my query here. I hope from this platform i will get some positive response.

not getting resolution of ticket id 7031446
not getting resolution of ticket id 7031446

Complaint Status

[Oct 08, 2017] Mobikwik customer support has been notified about the posted complaint.
ega N's response, Oct 09, 2017
My account blocked user desablda plz open how to open my account plz tellme now mobikwik is not use full faked
ega N's response, Oct 10, 2017
Hey what ru duing i want my money i want onley dont any more plz open my account my id [protected] call me now
ega N's response, Oct 10, 2017
Is my reopen id 7048952 Not open ur fake what resan i want my money share to PAYTM account ur monikwik not use full ### me ur fake fake
Complaint comments  6 Comments     Updated: Share0Tweet0Share0


Money deducted but recharge not done and money also not refund
many recharges are like this only its taking long time to recharge 649 amount deducted please solve my problem as soon as u can. the customers are getting angry on us so try to understand our problem.please contact my mail id
सर मेरा अकाउंट व्लाक हो गया है और मेरे अकाउंट में 7671 रुपये है प्लीस मेरी मदद कीजिये आपका कस्टुमर केयर नंवर भी नहीं लगता प्लीस हेल्प हेल्प मी
If You want money, you plz go and do the other business, plz don't cheat with customer. I already raised the ticket but single person they did not contact with me. This is really shows to your working culture. I want to my money
(ticket no:7062690)

R. Srinivasan

I Paid 823 through MobiKwik for paying emi for Quicklio... Bt the Quicklio team didn't got the amount ... 823 is deducted from mokikwik wallet ...kindly check any inform me or call me [protected] ... Thank u
Yethin Yesodharan

Dear team I booked ticket on MobiKwik on October 9 th evening 4 clock around 9.00 clock I cancelled ticket still it is not yet cancelled. No response from mobiwik Team for refund. Please help me

Hai sir/ i am ega my account is blocked user desabld how to open plz help i have my money but my firend account is lock ru mad for mobikwik ### what ur problam mad open my account thes for ur last ok ### mobikwik open onley fast Call me [protected] is id

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    Mobikwik - not getting resolution of ticket id 7031446