Mobikwik — not getting super cashback rs.159

Address:

Chennai, Tamil Nadu, 600012

I recharged my jio number [protected] of rs.399 by using code of newjio which is for supercash of rs. 159 flat. But i didn't get any cashback.
My mobikwik login details as user name [protected]/malla. [protected]@gmail.com

I am giving my transaction detail as required by you "your a/c xxxx591029is debited by rs. 399.00for avenues[protected]/https://www.mobikwik.com/thru net banking - ref:[protected]/08/2017 15:22- indian bank"