Mobikwik — payment debited but ticket not received from easemytrip saying payment not received. number

Address:34 Vishal... Oshiwara Park.. Jogeshwari west, Mumbai City, Maharashtra, 400102

Reference number of payment by mobikwik. 68985419 dated 13.1.20
My mobile number [protected]
Mail id... [protected]@yahoo.co.in
[protected]@gmail.com
Easemytrip ticket from kozhikode to dubai passenger abdulmajeed theruvathabdullakunhi
Amount transferred from citibank rs 6937.85
Mobikwik super cash rs 365.15 total payment rs 7303.00
Please verify..

Khalid ta
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Mobikwik customer support has been notified about the posted complaint.
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Comments

Dear Sir,
Greetings from EaseMyTrip

We would like to inform you that your booking is not confirmed against this transaction and you will get your refund in your same account.

Details are as mentioned below: -

Booking id : EMT68985419
Refund Amount - Rs. 7303.00
Transaction reference ID[protected]

Note: If you made a payment through debit card/net banking it will take 7 to 8 working days to reflect the same amount in your account.

Kind Regards,

EaseMyTrip Team

[protected]/[protected]Available 24X7)
Transferred money from mobikwik cash out app to bank account, amount debited from my credit card not credited in my bank account. Even in history it is not showing anything and amount not added to wallet also . I need my money to my credit card or my bank account. Even it has not having customer service

KKedhareswar Reddy's reply, Jan 15, 2020
My registered mobile number is 8143123467, amount debited time on my credit card 1:10pm 15/01/2020, credit card ending 4814

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