Mobikwik — railway ticket booked by irctc amount deducted 2 times

I try to book railway ticket on irctc but it failed in half way... There after i try to book my ticket again it get confirmed... But amount deducted from my account 2 times.... The failed transaction no is[protected] lgacexac solve it soon and be gud in your work... The amount of the deduction was 1315 rupee it's is your duty to satisfy your customers.... I hope you cooperate with us..
Was this information helpful?
No (0)
Yes (1)
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Comments

We do the prepaid recharge this app, but they are deducted in my account that payment 399/ rupees, but we did not get the recharge. (we do the recharge this number [protected] Jio) kindly do the needful, otherwise I never leave you, will go for consumer court.

Regards
R. Srinivasan.
This is second time i have recharge yet not came.
they deduct payment quickly.
it was too urgent for me.
what is the use of such app.
it was a jio recharge of 509.
date[protected]
time 19:10
And their customer care no. is also not working.
I recharge with 399/- to my jio no. [protected] on 09.10.2017 at 05:19:21 pm with monikwik website. Account has been deducted but my no. not recharged yet. Also there is no transection in mobikwik website. Please refund y 399 amount as soon as possible. My mobikwik log in id is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7120
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information