Mobikwik — refund not received after confirmation email

Address:741102
Website:Pay.mobikwik.com

A payment was earlier made to kreditbee using mobikwik payment gateway. (Details below)

Refund of payment has now been initiated.

Payment details
Website: https://www.krazybee.com/
Order number: kb180909zutoh_a6l7s
Order date wed, 26 sep 2018, 10:27 pm
Payment for
Amount: inr 3642.00
Payment method: upi
Your name: subhajit basak
Your email: subhajit. [protected]@gmail.com
Your phone no.: [protected]
Your billing address:

Till today amount not credited in my bank account..
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