| Address: Ahmedabad, Gujarat |
Dear Forum,
I have ordered a mobile accessory from http://in.mobilefun.com/ website worth 1, 900 Rs. on 2nd June 2014 order number was 3879254, and the order was supposed to be delivered within the specified time frame of 15 days but it has been more than 24 days and I have not got the product which I ordered. The most annoying thing is I have wrote mail to the responsible person who looks after the delivery of the product but have not got any response from them. (customer.[protected]@in.mobilefun.com). Please help me out with the situation and suggest me how may I get the product or the money back.
Regards,
Paavan
Complaint marked as Resolved
Verified Support
Jul 01, 2014
Mobile Fun India Customer Care's response Hi,
I am sorry to hear you have experienced issues with your order. One of our customer services representatives will be in contact with you as a matter o[censored]rgency and we will aim to resolve your issues ASAP.
Yours faithfully,
In.Mobilefun.Com
Sorry to see you are unhappy. I understand that the order staes it should be with you by the 20th but the delivery method used can take up to 20 days. I will email you directly to keep you informed of the progress of your order.
Kind Regards,
James
Mobilefun