Kaunsa.com — Items never got delivered | |||
Subject : Dispute over transaction made online by credit card on Kaunsa.com Dear Team, I have made a transaction of 9th July 2013 through my ICICI BANK Credit card my transaction ref.no 74766513190327358262770 – Rs.9110/- from MIFY Solution PVT LTD, but there were no update from seller from 2 weeks so I called their customer care, and got to know that the price is changed and they cannot gave me on same price, I also agreed to pay the current price but then I was been informed that item is out of stock. When I asked to cancel the order and refund the money, I was been told that they don’t have refund policy and gave me a cash voucher of same amount which can be redeemed only on their website. I then purchase a Micromax mobile worth of Rs.13,690/- using that voucher and paid balance Rs.4580/- my transaction ref no 74766513206329588046926 on 25th July 2013. It has been 8 days now but they keep giving false commitments that the order is in process, and will be delivered by 8th Aug 2013. I want to raise a dispute against this seller as I doubt they will deliver me for the services I paid. So request you to kindly look into this matter and help me getting back my full money of both transaction total of Rs.13,690/- as soon as possible. Do let us know if any more information is needed from my end. Warm Regards Hakimuddin Kagalwala ([protected]@yahoo.co.in) Was this information helpful? | |||
 3 Comments | |||
Comments
Dear Sir,
I beg to state that I have deposited three cheques (worth Euro 3049.73) in State Bank of India, Jakhal (Distt. Fatehabad, Haryana) on 16/11/2007.
The managar assured me that your money will be deposited with in 15 days. When I contacted the bank, again asked to wait for another 15 days.
This process is continung till now.
I am in great need for the money.
This money was sent by Son residing in Sapin.
Please take stern action to encash my three cheques.
Thanks!
Yours truly,
Bakhshish Singh
V & P.O. Meond Kalan
Via Jakhal Mandi
Distt. Fatehabad (Haryana)
Phone: [protected]
[protected]
I beg to state that I have deposited three cheques (worth Euro 3049.73) in State Bank of India, Jakhal (Distt. Fatehabad, Haryana) on 16/11/2007.
The managar assured me that your money will be deposited with in 15 days. When I contacted the bank, again asked to wait for another 15 days.
This process is continung till now.
I am in great need for the money.
This money was sent by Son residing in Sapin.
Please take stern action to encash my three cheques.
Thanks!
Yours truly,
Bakhshish Singh
V & P.O. Meond Kalan
Via Jakhal Mandi
Distt. Fatehabad (Haryana)
Phone: [protected]
[protected]
Dear Sir,
I beg to state that I have deposited three cheques (worth Euro 3049.73) in State Bank of India, Jakhal (Distt. Fatehabad, Haryana) on 16/11/2007.
The managar assured me that your money will be deposited with in 15 days. When I contacted the bank, again asked to wait for another 15 days.
This process is continung till now.
I am in great need for the money.
This money was sent by my Son residing in Sapin.
Please take stern action to encash my three cheques.
Thanks!
Yours truly,
Bakhshish Singh
V & P.O. Meond Kalan
Via Jakhal Mandi
Distt. Fatehabad (Haryana)
Phone: [protected]
[protected]
I beg to state that I have deposited three cheques (worth Euro 3049.73) in State Bank of India, Jakhal (Distt. Fatehabad, Haryana) on 16/11/2007.
The managar assured me that your money will be deposited with in 15 days. When I contacted the bank, again asked to wait for another 15 days.
This process is continung till now.
I am in great need for the money.
This money was sent by my Son residing in Sapin.
Please take stern action to encash my three cheques.
Thanks!
Yours truly,
Bakhshish Singh
V & P.O. Meond Kalan
Via Jakhal Mandi
Distt. Fatehabad (Haryana)
Phone: [protected]
[protected]
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+91 12 0411 1111 [Kaunsa]
+91 88 2626 2359 [Kaunsa]
+91 12 0483 5000 [Mify Solutions]
204, 2nd Floor, Singhal Tower, Sector 58, Noida, Uttar Pradesh, India - 201301
no item purchase by me — dispute transation
Subject: dispute statement dated 27 October 2004 WMM ENDHOVEN NL 134.92 EUR (Indian RS. 7,877.54) not transaction done by me . my SBI Card.No.[protected].I got my card closed on 14th October 2004 before receiving statement dated 27 October 2004 WMM ENDHOVEN NL 134.92 EUR (Indian RS. 7,877.54) not transaction done by me and I informed to SBI customer Service next day immediately. As per the VISA norm, I informed customer service within 60 days (i.e. I informed within one week). (Please check my record of communication Card No. [protected] of closing date etc.).
Dear Sir,
This is with reference to your monthly statement dated 27 October 2004, regarding transactions on Card No. [protected] dated 06/10/2004 WMM ENDHOVEN NL 134.92 EUR (Indian RS. 7,877.54) I have not purchased these items and already submitted dispute letter of 152.91 EUR dated 08/09/2004 and this amount has been cleared by SBI. When I received statement 27 October.2004 I requested the customer care executive for send dispute letter to clear the other billing amount of 134.92 EUR he spoke to me to forward the dispute with dispute of 152.91 EUR dated 08/09/2004 but 134.92 EUR amount has not been clear till date.
The following details and correspondence are as under:
1.When I received statement date 27 Sep.2004, I Informed the SBI Customer Service to Close my card, the transaction dated 08/09/2004 WMM ENDHOVED NL 152.91 EUR (INDIAN Rs. 8.923.52) was not a transaction done by me sbi sent a statement of card member complaint and sent within three days.
2. I received a letter dated October 18,2004 from Manager customer service after sending disputed transaction.
3. When I received statement dated 27 October 2004 another transaction date 06/10/2004 WMM ENDHOVEN NL 134.92 EUR (Indian RS. 7,877.54) not transaction done by me and I informed to SBI customer Service and requested for second statement of card member complaint. He/she had spoken to me that we forwarded the dispute of 134.92 EUR with previous dispute.
4. I sent a reminder on 23/03/2005 to customer executive and send a letter and reminderMarch 29,2005
5. I received a letter dated April 01,2005 from SBI manager customer service regarding dispute at my letter March 29, 2005
6. I received another letter dated 31 August 2005 with dispute letter and send statement of card member complaint.
7. I send a fax massage to the manager customer service dated Nov. 8, 2005.
8. I sent a letter to the Manager customer service dated November 23,2005 regarding harassment by collection department.
9. I received another dispute letter with statement of card member complaint and send it on 05/12/2005.
10. I called customer service dated 10/02/2006 at 03:50 and talk to mr. Ronit he told me that my second dispute is under process.
11. I called customer service dated 19/04/2006 at 04:00 and talk to ms. Smriti wait for 20/04/2006. she tell me ? I am waiting of call of Madam smriti regarding my II dispuit amount.
Sir I requested again and again please investigate my detail of correspondence with sbi customer care case and close my dispute. For any further clarification, please contact me on my mobile no.
Sir, I harrashment since long time by the collection department SBI.
Thanks and regards,
(Zakir Husain)
[protected]