[Resolved] Poorvika Mobiles, Vadapalani — False promises and no after sales service

bipin. s

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Purchased a karbon tablet and an tata photon advantage usb, on 23rddec2012 with a promise that it would be activated immediately. Id proof and address proof were also submitted. Waited for 4 hours in vadapalni poorvika showroom but of no avail they told it will take 48 hours and if not activated by refund the cash. Till date ie, 30th dec2012 it is not activated and the reply from tata customer care is they have not received the documents. The usb has been returned and am yet to get my refund. Have all documents and verbal proof and am planning to go legal against them.

Bipin. S
[protected]

Was this information helpful?

No (0)

Yes (0)

Mar 14, 2017

Complaint marked as Resolved

Verified Support

May 11, 2016

Poorvika Mobiles Customer Care's response Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.

Related Poorvika Mobiles reviews

View all 1163 Poorvika Mobiles Reviews

Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Dear Bipin,

We apologize for the inconvenience caused to you. Kindly provide us your Tata Photon details and your contact number so that we can get in touch with you.

Sincerely,
Tata Photon