[Resolved]  Samsung Electronics Co. Ltd. — Hardware Problem

Address:

Uttar Pradesh

I had purchased a samsung galaxy GTp3100 also called Tab 2 online. The very first month has passed & there was an issue of restarting of the phone i didnt took that seriously but later it got more frequent in next 5 months i went to the service centre in Greater Noida, U.P. where they had kept the set & formatted & gave it back to me which i had already done many times. But that was not a solution even in the process of opening the set the body got broken from two points. Which is actually a sealed set whose even battery is not replaceable without opening by a engineer
also later again same complaint this time the sim card also stopped responding they again formatted but after few days when i load softwares it again start getting hot this time suddenly battery started dumping . i went again but this through calling on customer care where they said they will keep set for two days to access the problem & this time they said after two days my sim tray is not working & asked 3 more days to replace the sim tray. But now i was 1 month left for my warranty to expire they replaced the sim tray bu this time the sim even totally stopped working this must be due to wrongfully placing the sim tray now the solution came was to change the motherboard of the set which they asked will take another 5 to 7 days for part to come this happened 3 weeks back aroung 15th july i said to give my set back i will use it for my wifi & whenever they will get the motherboard i will get that reoplaced from that day i am calling everyday to get my motherboard changed but there is no reply at all. its been three weeks there is no mother board came yet
Even if motherboard will come there will be no further warranty if the motherboard is defective what will i do.
They are listeneing now its really annoying . Also once i had complained on the customer care they said they willl replace the phone but now they are denying it totally.

Please help me sort this issue