Samsung Galaxy S3 I9300 — Unattended complaints

Address:Maharashtra

I had spoken with the Samsung customer care executive and he gave me a complaint number: [protected] and said that I will get a call on the same day or next day, but till now there is no response from them.

Now it’s been near about 10 days and I have not received any call for the complaint which I had registered.
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Samsung — Unattended Complaint

I have been using Samsung for several years and I should say that the company's customer commitment has decreased a great deal. Or, is it, that Samsung is not bothered to check how their service centres in mofussil, outlying areas treat their customers.

My wasting machine has developed problems. I lodged a complaint and I was given a reference no.[protected]. Nothing has happened even after a month.

The customer care centre is a joke with people there speaking to you as if you are a pest. Why are customers treated as shabbily as this?

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