Samsung India — Repeated Failure

Address:

Kollam, Kerala

I have bought Samsung Galaxy S Duos GT7562 on 1 October 2012. Right from December 2012 it started giving complaints. The handset was with service centre for Wifi Complaint for one month in January 2013. Later in May 2013 it again showed compaint regarding charging port which was fixed by the service centre. Then in June it gave lots of problems such as hanging up, call drop and SD card reading problems for which the set was given again to service center. I wrote to the company and claimed a full refund of my purchase price since it has consistently shown problems. Now the company is insisting that I should pick up that troublesome set which they claim to have been repaired. I wrote to the CEO's office but in vain. Since it is a complaint prone hand set I don;t want that anymore. Now the company is not accepting my mails in this connection. I think they have blacklisted my email id. Please interfere and ensure justice to me. Consider this as a complaint from my side and I would like to get a full refund for cost of phone and compensation for damages caused to me.
Suresh