| Address: | Ahmedabad, Gujarat |
Hi I am Arnab, from Ahmedabad (Gujarat - India). I bought a Samsung Galaxy S4 (GT-I9500) paying a whooping amount of INR 41,500/- on 08th July 2013. Within a week I suffered Mobile Network Signal Drop (NO SERVICE - ERROR SEARCHING NETWORKS) & Call Drops!!. I tried replacing my SIM card and trying other network provider's SIM too. But the problem persisted. I also researched the internet and came to know that many of the users have the same problem! It's definitely a handset fault. I contacted Samsung Customer Care on 16th July 2013 and they said that as a policy they could not replace my Samsung Galaxy S4 GT-I9500 as it has crossed 7 days period after purchase (NOT TO MENTION...RIDICULOUSLY SAMSUNG INCLUDES SUNDAYS TOO, EVEN WHEN THE CUSTOMER CARE CENTERS ARE CLOSED!!) Failing to solve the issue even after updating my software, now they have provided me with the option of replacing the motherboard of Samsung Galaxy S4 (GT-I9500). My charm of buying such an high-end phone has been completely lost and left me shattered fearing any more loss after motherboard replacement! I feel cheated buying a Toy of INR 41,500/-, when Samsung cannot even provide a stable BASIC necessity. It's even more sad for me since I have still not started paying my monthly installments! ( At great loss here buying this phone. I DO NOT recommend Samsung Galaxy S4 to anyone, unless you want to waste your hard earned money.
I need my handset replaced or my money back ASAP! Was this information helpful? | 
Samsung — Network issue
I am using Samsung SGH-M200 mobile. This mobile was very slow that's why I have reset the mobile set. But after that no network is showing where the sim is fully active. please help me.