Samsung India Electronics Pvt Ltd — Issue Related To My Mobile | |||
Dear Sir/Madam, i had purchased one samsung mobile S2 with my hard earned money on 02nd December 2012 & within 03 month of my purchase date my mobile started giving problems such as hanging, Auto switch off even the battery is full, call coudnot be connected etc & for the same i had given my handset to the Samsung Service Station at Fatehgunj on 01st March 2013. They had kept my phone with them for 03-04 days & gave me back saying that there is not issue with my phone & is working fine..Further on scrunity it was observed that they had changed my battery with out my knowledge. After 03 days my issues stated again & inspite of my long fight with Samsung CEO office executives at delhi my mobile was not replaced. After long delibration i had once again submitted my phone at samsung service station fatehgunj on 16th July 2013 i.e. one week back & till date i have not received any phone call from there service station for updation of my mobile phone nor there phone is switched on... Request you to kindly convey what action can i take against this company who is taking ordinary people for a ride. awaiting for your reply. Was this information helpful? | |||
 2 Comments | |||
Comments
samsung mobile — samsung mobile related problem
I MD IRSHAD KHAN my samsung moblie which i purchased on[protected] model no S3310T / SL NO RW[protected]AIMEI NO [protected] ..
got problem in my handset last of july nd i went to service center near atta market named CEE EMM SERVICES ON 7/8/2000 and my work order no is H036-07.
now when i am going to the date which they are giving to come and collect the mobile phone they are refusing on the dates .They are giving excuse that they have no any hardware to replace so come next day and which mobile phone they provide me they alwyz unreacheable ..
so please see this complaint and do the best for me , i am much in difficult without my phone ..
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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SAMSUNG/MOBILE — Still awaiting for my mobile
Hi,I purchased a samsung mobile last year in December which went completely dead on 25/09/09. I went to service station on the same day in noida sector 27. After inspecting the phone they told me that they don't have the required part therefore I had to leave the phone I can collect the same by 05/10/09 whereas when I called them on 05/10/09 they told me that they still haven't received the required part therefore it would take another week...and since then I have been calling every week that every week they give me the same reason...I again called today and again today they had the same explanation to give and now they have told me that I can call on 05/11/09 to check the status. It has been over 30 days now and it been very frustrating...Please look into this matter as now my patience is getting over. The details are as follows
Model - SGH-B520
SL NO. RW6QB46644W