UniverCell / LG Optimus LG 435 — Regarding the phone accessory

Address:Chennai, Tamil Nadu

I brought this phone LG Optimus LGe435 on 6th may 2013 and the person there told me that the phone cover is not available as of mow he would get it in 3 days from 3 days its been 1 month.I have been regularly calling them to ask sometimes they say Ma'am i will get it in 2 more days or 1 more week,I will deliver it to your address and lots more excuses.Please help me out with it.
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Dear Sir/Madam,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your service request number/complaint number or contact details so that we can look into the matter.

For any further assistance, please feel free to write us at [protected]@lge.com

Regards,
LG Customer Support Team

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