[Resolved] Airtel — Mentally harassed Giving wrong information and late & different plan activate

Irshad Siddiqui

from Deoria, Uttar Pradesh

Address:

New Delhi, Delhi

Hi,
I regret to inform you that my airtel corporate no [protected] i want to change my plan super saver 199 that gives me 600 minutes free 300 smas and airtel to airtel 20, other local 30 & std 50 Paise/minute as per commit from airtel executive Amit but currently my plan is 9000sec free per month 199 plan i called to customer care Mr sandeep Deepak & Abhishek on 30th sept 2013 Deepak told me your plan change till 24hrs i submitted the request but when i call to c care on 2nd October 2013 they told me there is no any request for change what;s the c care doing they giving wrong information my family using airtel but i did not face that type of rudely & wrong information. the company want to print my visiting card but unable to print because we have to wait almost 12 days for activation and activate different plan so i faced lots mental problem. so i request to consurn person take action regarding this issue and give me feedback why they do like that.

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Dec 30, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2013

Airtel Customer Care's response Namaste Mr. Siddiqui,

This is with reference to your post dated 02 October 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Comments

Irshad Siddiqui

from Deoria, Uttar Pradesh

My alternate no is [protected]

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Mr. Siddiqui,

This is with reference to your post dated 02 October 2013.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Irshad Siddiqui

from Deoria, Uttar Pradesh

Hi,
This is to inform you that i have submitted all documents which is require for the new connection and
Comapny Plan is Airtel Special Value 199 CUG Plan but i got mail from appellate.[protected]@in.airtel.com he demanding again company id scan copy it means repeating problems i request you activate this plan or deactivate my sim card and return my deposit money and thanks a lot for this painful service

Regards
Irshad