[Resolved]  Airtel Mobile India — Customer care not responding properly -Worst services -Unable to contact Customer care for issues

Address:Chittoor, Andhra Pradesh

My Name is P.Elumalai, I am having Airtel prepaid mobile#[protected]. I have activated GPRS long back & the same is not working properly for me.
I tried to reach customer care many times. But, the IVR options are worst & they r not responding to me. My call getting disconnected from customercare before they answering me.
But, my money was deducting frequently , But i am not using the services.
Please take this complaint as priority & respond to me ASAP.
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Oct 15, 2016
Complaint marked as Resolved 
Verified Support
Feb 03, 2013
Airtel Customer Care's response
Namaste(pelumalai),

We would like to inform you that your concern listed 27 Jan. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Complaint comments 

Comments

Airtel Mobile Service — NOT RESPONDING TO COMPLAINTS

To
The Concern,
my mobile number is:[protected].,my name is Mukul Mukherjee, i have taken an airtel connection in the state of west bengal, for the past few days i have been entitled a model video pack with out my concent. i called up customer care for stopping this service as i did not want this, further i have sent messages also to stop this kind of services.

But inspite of my efforts i was ignored, many a times i was told that this service will be closed down shortly, but no steps has been taken as of now, more over its really hurting and a sence of insult for me to call down the care centre and getting a response which is highly ill behaved.

i hope this matter would be taken care shortly.

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