[Resolved] Airtel Mobile - Postpaid - Bill No[protected] / 07. 02. 13 — Bill wrongly sent to me

S.K.GOPALAKRISHNAN

from Ernakulam, Kerala

Address:

Chennai, Tamil Nadu

Airtel bill No[protected] wrongly sent to my address without my name.This has been informed to Airtel Asistance number 121 at 9.15am on 11/02 asnwered by one Mr.Nirmal who assured that some one from Airtel would call and arrange to collect.Till this time , no one has contacted me from Airtel nor arranged to collect the bill wrongly sent to me. I have called and complained again yesterday and to-day but of no use.

Further, the International roaming call charges claimed by Airtel in the above bill are already paid by me. Please help.

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Oct 29, 2016

Complaint marked as Resolved

Verified Support

Feb 15, 2013

Airtel Customer Care's response Namaste Mr. gopalakrishnan,

This is to inform you that your concern listed on 14 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Feb 19, 2013

Airtel Customer Care's response Namaste Mr. Gopalakrishnan,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33