[Resolved]  Airtel Mobile Service Prepaid — Deduction of my mobile balance weekly

Airtel Mobile Service — information about my balence

good evening sir,

my no is [protected] ,sir i want to ask you something.i m user of airtel prepaid no. and yesterday on[protected] at 6:00 pm to 9:pm with in three hours i want to unsubscribe the service of friends chat from my mobile, thats why i called to customer care 121 service, and asked them how can i unsubscribe it then they told me a no. which is 54321600,and told me call on this no and subscribe your friends chat service.i did all this
and i got the result,they told me "your friends chat service has been stopped",
on that time i felt every thing is ok now,but after some mints i got another sms and its told me "thank you for subscribing to friends chat despite i didn't call after getting unsubscribe message.and they cut 30 rupees form my balance.and when i asked them why its happened please give me the proper reason or let me connect with your head
they they didn't connect.
please sir ,i have a lot of expectations from you,please tell me why its happened?give me all the details, why they cuted my 30 rupees,and if they can stopped this service why the made me
confuse ,why they didn't stop this service directly.who is the responsible for that ,me because i m a airtel user or they?, why they are making me fool since yesterday.
i need result sir,and this i have a lot's of expectations fom you.

i am expecting to you for a prompt reply by email or SMS.

thank you.

On my mobile no;[protected]
In every month the service of hello tune, airtel friends chat, songs&other service are automatically subscribe on my mobile no and the cut balance. please stop allthis service. And don't subscribe any services

Airtel Mobile Service — Deduction balance

Sir,

My Mobile number :[protected]
Airtel mobile service provider activated NATIONAL NEWS ALERTS service without my request on may 09 2011 they charging Rs.1 per day . I called the customer care people since 11 may 2011. They are not responding me properly . I wrote email to them .They gave confirmation email regarding the service deactivation on may 23 2011 .But the service still is active .My Balance is deducted Rs.1 everyday.

i would like to complaint the above matter .

Napolean kagoo
[protected]
Chennai

Namaste Dr. Mallick,

This is to inform you that your concern listed on 24 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Dr Mallick,

We would like to inform you that your concern listed 24 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

the problem is not resolved. airtel has deduced Rs 11 from my balance today also. whenever i am calling customer care, customer care executive says no value added service is activated in my number. then why are they deducing my balance every week? i did not send even a single sms from my airtel number in last 20 days. though they are deducing my money every week.

airtel did not deactivate their auto activated sms service and deducing my balance every week.