[Resolved] Airtel - Mobile Services — Frequent Signal Dropping / No Signal | |||
Hello! I am Parvathi Gabriel and I am an AIRTEL Mobile Postpaid Subscriber ([protected]) for the last 5 years atleast. About a year ago I shifted my place of residence to 3rd Main Road, Gandhi Nagar, Adyar, Chennai - 600020, Tamil Nadu. Since then I have been experiencing frequent signal dropping or at times no signal on my AIRTEL Mobile Phone. As a result i either do not get incoming phone calls / sms or my mobile phone calls get frequently cut requiring me to dial multiple times. Apart from the inconvenience this inflates my Mobile Phone Bill considerably every month. Since Jan 2012 I have made atleast 3-4 complaints to AIRTEL in this regard. Each and every time they have recorded a complaint and closed the same after a few days on their own with an sms to me saying your complaint has been successfully closed. The problem persists till date. Looking forward to an early resolution of this vexed problem. PLEASE HELP! Thank you & regards Parvathi Gabriel Was this information helpful? | |||
Oct 21, 2016 Complaint marked as Resolved Verified Support Feb 23, 2013 Airtel Customer Care's response Namaste Parvathi, We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
3 Comments | |||
Comments
Airtel — dropped my mobile
plz block my sim because it is being dropped by me42%
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This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolve the issue to your satisfaction.
Regards,
Hunny Chugh
Airtel Customer Service Team