[Resolved] Airtel / Prepaid Mobile Number — Deactivated

mohanraj_cm

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka

Hi,

My prepaid mobile number got deactivated ([protected]).
I registered a coplient through customer care.They asked me to submit address proof near to the airtel outlet.
So i submitted three times all the proof whatever they asked in the Airtel outlet which is situated near Funworld Bangalore.

Finally they did not avtivate the number and it has been recycled also they did not pay my currecy 250 Rs.

Such a worst experience i got.
Onemore funniest thing is if i go to airtel outlet they say number get activated with in three days then next time i go they say that their customer care guys are playing.Next time i went they say some technical issue.

So how do i get the same number now??

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Oct 26, 2016

Complaint marked as Resolved

Verified Support

Feb 19, 2013

Airtel Customer Care's response Namaste( mohanraj_cm),

This is to inform you that your concern listed on 19 Feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Verified Support

Feb 21, 2013

Airtel Customer Care's response Namaste( mohanraj_cm),

This is to inform you that your concern listed 19 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Verified Support

Feb 24, 2013

Airtel Customer Care's response Namaste( mohanraj_cm),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Comments

Ginju P R

AirTel — prepaid mobile number deactivated

I was using an airtel prepaid number,Kerala ([protected]) since september 2009,i didn't use this number for 2 months and now it is deactivated.I didn't get any intimation regarding this.When i check with the subscriber they said this no is issued to another person,how can they do this with out my permission.Kindly help me to regain this number.
Thanks
Ginju P R