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Bharti Airtel — Deposit taken but not converted into postpaid

I have paid deposit of (Rs.300/-) for converting my [protected] prepaid number to postpaid. Representative from impression marketing came at my residence for taking deposit and collection of document On 12 September 2013 but did not gave receipt by them, so i had to visit impression marketing office to collect the receipt. They told that within 48 hours it will get converted, But yet not converted in postpaid, So i once again gave my documents at airtel goregaon east gallery, but they told that my number [protected] and request is blocked by impression marketing so i cant convert my number [protected] into postpaid and i tried calling the executive of impression marketing (Prachi [protected] / [protected]) they are not receiving the call by me.
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Comments

Namaste Mr. Dhamapurkar,

This is to inform you that your concern listed 27 September 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent an sms for the same. Please share the required details with us at airtel.[protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Reply
Namaste Mr. Dhamapurkar,

This is with reference to your post dated 27 Sept. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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