[Resolved]  Bharti Telecom (Airtel) . — Sim card suddenly consider as inactive.

Address:

Hooghly, West Bengal

Respected Sir/M'am,
with due respect,I am drawing your attaintion that I am useing an Airtel SIM bearing no.[protected] since 2001.It is my main phone no. and the persons who knows that I am useing mobile,they know my above mentioned number.Till 25/26 th. October,'12, I have received incoming calls through the sim but,it was quiet unexpected to me that the SIM was showing as INVALID in the very next morning.I then went to the nearest Airtel mini stores at Sreerampur,Hooghly for solution and they adviced me to go any Airtel Store nearby.On 30th.October,'12,I went to Airtel Store at chandannagore Bagbazar,Hooghly and lodged my complain.They told me that I am not useing my SIM for a long time and for this reason the number had been deleated from their system.I was shocked to know this from them because I was useing the SIM uninterruptedly from the above mentioned year.They also told me that they have taken my complain and post it at the proper authority bearing request to resume the number and taken my alternative phone no. for further communication.After 15 days,I repeatedly went to the Airtel Store and ask them about my complain status as I still not received any phone from their end.They told me that no answer came from their authority till then and if any reply comes,they will contact me but,till today,i.e.,05th.december,'12 as I yet not receive any call from them,again went to the Airtel Store.now they are telling me that it is impossible to me to retrive the number as they did not received any instruction from their authority.As I am useing the SIM from a long time period,I have given the number in my bio-data,different job sites,important places where mobile no. is applicable and mandatory,even in cooking gas booking IVR system.

I am facing a lot of losses due to the absentmindedness of the mobile service provider which cannot be described in amount.I was being deprived from job and other important works as the SIm is invalid.

In this circumstances,I am praying to you to take necessery steps so that I can get back my number and get proper compenssesion from the concerned service provider for the interruption of my daily routine and possibility of job losses.

Warm Regards,

Debajyoti Sengupta.
[protected].