[Resolved] Idea Cellular — Deposit refund/activation of SIM | |||
.Mobile no [protected].Ac.no 1.767922 postpaid.Idea cellular connection.Using the connection for a decade.Regular in paying bills.In Feb.2013 dropped a bank cheque of Rs713/-(bill amount)Ch no059918 in the drop box of company.Got messages (S M S) from Idea to pay the bill.Went back to the service center where staff confirmed to have received the cheque in spite of that my mobile services suspended.So went to Idea service center returned post paid SIM and applied for prepaid SIM to get rid of the hassles after paying the due amount.to retain the same number.The required documented(photo id & address proof) were submitted.I was issued a prepaid SIM no.[protected] I had requested to pay back the deposit amount of post paid connection.I was assured that the Sim will be activated in a week.In spite of repeated visits and e.complaints to ccare.[protected]@idea.adityabirla.com neither the Sim is activated for more than a month nor deposit refunded till today.They are asking me to submit the documents again and are not answering the mails. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Idea — after paying no activation
i hve paid for prepaid to postpaid connection but after two week there is no activation in my sim & diller also nt answering & ignore my complain .Idea Cellular — No refund
Dear Sir,I wanted to new connection of IDEA for my mobile. I paid Rs.500 to Mr. Satish of IDEA Cellular, Mahatma Nagar Showroom. After a few days, I called him for status of connection I got to know that Mr. Satish has left the job and the company is not giving me my money back. Need your help to get my money back. Please direct me.
Thanks and best regards,
Mayur Chaudhari
[protected]
Idea Cellular — Refund not getting
I was done a 3G Recharge of 24 Rs so recharge failed and IDEA send me a sms for Recharge failed and your amount refund within 8 working days.but after 20 days amount not refunded. i contact with idea bill desk so they told me amount successful collect and transfer for idea kindly contact customer care when i contact with idea customer care so they told me contact idea bill desk.
My Recharge date is 25 jun 2012 and referance Id is MHDF[protected]-IDEA
Till date i am not get refund and this is not first time before it 3 times i was face same problem.
KAPIL TIWARI
[protected]
Dear Customer,
We would request you to contact to your nearest My Idea for further assistance with all necessary documents.
Thanks & Regards,
Idea Cellular!
We would request you to contact to your nearest My Idea for further assistance with all necessary documents.
Thanks & Regards,
Idea Cellular!
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Idea — Mobile service suspended
Dear Sir ,I am using Idea Cell No. [protected] . This has been suspended from 30.10.2009 at 17.30 hrs . without informing me after teleenquiry .
The procedure of tele- enquery is not at all fair . It is very harrassment to the customer because of suspension of services on a simple blank call saying it is a TRI rules .
Now I request to review this procedure & take necessory action to correct this process . Though I have provided all necesssory document to Idea office as per request on 31.10.2009 at 15.15 hrs. , but till now the services has not been restored . I have some an emergency at home . Please immidiately continue my services .
Avinash Satpute .