[Resolved]  UniverCell, vellore branch in officers line, tamil nadu. — not responding properly

Address:

Tamil Nadu

Dear Sir!!!!!

I had bought a Sony brand mobile in Univercell mobile branch locates in officer's line, vellore, tamilnadu. I bought the mobile on 9th of August, 2012.They offered me a PAYBACK card to redeem points, and they certified that the PAYBACK card will be activated within 15days from the date of purchase and the activation number will be sent to my mobile number and also to my e-mail id. But the thing is not so. After two months ago i asked to a employee in Univercell that still i doesn't received any sms or mail for the activation of PAYBACK card. He replied to me that the activation for PAYBACK card can be done by customer also. Then what for this Univercell should be there, they are treating there customers as like a road side people. so i kindly request u to look on this complaint.