[Resolved]  Vodafone — without inform me stop sms service

Address:Jamnagar, Gujarat

Dear sir,

my self pathan shahnawaz. I am useing network sarvice of vodafone and my mo. No is [protected]. I don't know when vodafhone stop my sms sarvice. I know about that thing when i call at coplain no 198. I told some sarvice are activete on my phone at i wont to stop them and i also trying to stop them at that time castomer care represanative told me ur sarvice of sms is stope by campany than i told u should inform me ur going to stop my sms sarvice becose o[censored]r that mestek i have to safard a lose of rs10 than i told plz note my complain costomer care represantative refused to add my complain then i tell i will complain at cansumar coram than he told me ok u can complai.
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Dec 22, 2016
Complaint marked as Resolved 
Verified Support
May 23, 2013
Vodafone India Customer Care's response
Hello Pathan Shahnawaz,

We trust that your concern with outgoing SMS has been resolved. Also, a credit of Rs.20/- has been processed for STORE FIVE service deduction as on May 22, 2013 and May 23, 2013. The same will be processed in 5 working days. Also, the call barring on 111 has been removed form the above cited number from May 23, 2013.

Regards,
Vodafone Customer Care.
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