[Resolved] Vodafone Cell Phone — Unwanted promotional SMS and Debiting amount for unwanted services without my consent | |||
I have been receiving a huge no. o[censored]nwanted promotional SMS for quite some time and also Vodaphone is debiting a certain amount for providing services without my consent. This type of service is not at all acceptable from a reputed Company, like Vodaphone. Please take necessary action and help me. Regards, Shyamali Sengupta Was this information helpful? | |||
Dec 17, 2016 Complaint marked as Resolved Verified Support Aug 26, 2013 Vodafone India Customer Care's response Hello Shyamali, Please share your current and alternate contact numbers with us at http://bit.ly/18eZOOe and we will have someone get back to you with assistance. Regards, Vodafone Customer Care. Verified Support Aug 28, 2013 Vodafone India Customer Care's response Hello Shyamali, We have updated your contact number and will have someone get back to you with assistance at the earliest. Regards, Vodafone Customer Care. Verified Support Aug 29, 2013 Vodafone India Customer Care's response Hello Shyamali Sengupta, Thanks for talking to us. Hope we were able to assist you with the details of balance deduction. We've registered your request for deactivation of Vodafone Flash Service. Trust you also received the information on DND activation process. Do get back to us if you need any further assistance. Regards, Vodafone Customer Care. | |||
 3 Comments | |||
Comments
Thank you for your telephone call to me and taking necessary action.
As I informed to you that my account was debited twice for Rs. 30/- each for unwanted services provided to me without my consent. I would thus request you to please confirm when my account will be refunded with the amount of Rs. 60/- by you. Regards,
Shyamali Sengupta
As I informed to you that my account was debited twice for Rs. 30/- each for unwanted services provided to me without my consent. I would thus request you to please confirm when my account will be refunded with the amount of Rs. 60/- by you. Regards,
Shyamali Sengupta
I thankfully acknowledge receipt of your cheque for Rs. 30/- today.
Thank you for your taking prompt action and service. Wish you all the succeess for your organisation in future.
Regards,
Thank you for your taking prompt action and service. Wish you all the succeess for your organisation in future.
Regards,
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